New American Funding - Novi | Consumer Direct's Cover Image

New American Funding - Novi | Consumer Direct, MI

Novi, MI

4.78

(14,561)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Novi, MI

https://www.newamericanfunding.com

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4.78

(14,561)

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Reply from Schuyler Jackson

May 9th, 2025 03:54 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Matt was great throughout the whole process. Very friendly and knowledgeable, provided very fast responses and if he didn’t have the information, he would guide me in the right direction to obtain it. Highly recommended

Great service, friendly, any questions were answered fast and precise.

Reply from Matt Carr

May 9th, 2025 02:11 PM

I'm thrilled to hear that you were satisfied with the service and found the responses to your questions to be quick and accurate. It was a pleasure assisting you, and I appreciate your feedback.

Sean did a great job!

The step by step he walked us threw the process to help make it less stressful

Reply from New American Funding - Christopher ...

April 28th, 2025 05:32 PM

Congrats on your new home, Justin. I am very excited for you!

Everything was good. Aside from the title company sending me the pay off checks and not the creditors as

Reply from Mike Hyman

May 8th, 2025 02:27 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

The communication was great, the process was sm thanks to the help of Kat Lee

Reply from New American Funding - Kat Lee

February 26th, 2026 11:43 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Very easy to work with . Quick communication. Answered all our questions for us even if it required him to reach out and find the answers

Reply from Jason Morrow - New American Funding

April 28th, 2025 12:57 PM

Thank you for choosing New American Funding and for choosing to work with me! Congratulations to you and Chet on your home purchase!

My whole team was always there if I called and they didn't answer they would call right back or shoot me an email..... whenever i I felt stressed or felt like giving up they assured me to not worry everything was gonna be ok and it was I appreciate...

Reply from New American Funding - Courtney Min...

February 26th, 2026 11:35 PM

I'm thrilled to hear that you felt supported throughout the process. It's wonderful to know that our team could reassure you and help alleviate any stress. Your appreciation means a lot to us at New American Funding. Also, congrats on being...

Jason was always available for questions and stayed with us until we found the perfect house!

Reply from Jason Morrow

April 28th, 2025 12:58 PM

Thank you for choosing New American Funding and for choosing to work with me as your loan officer! Congratulations to you and Terry on your home purchase!

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About

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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