

New American Funding - Novi | Consumer Direct, MI
Novi, MI

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Alec is an absolutely fantastic lender. He was wonderful throughout the entire transaction—responsive, knowledgeable, and always professional. He made the process smooth and stress-free for everyone involved, keeping us updated at every step...
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Alec is an absolutely fantastic lender. He was wonderful throughout the entire transaction—responsive, knowledgeable, and always professional. He made the process smooth and stress-free for everyone involved, keeping us updated at every step...
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Closing was scheduled for June 5th. I was never called or emailed to tell me it was not happening. Brian Lacasa forgot to lock the file for closing. I ended up having to call in to find this out. They never called me. I was scrambling for a...
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Reply from New American Funding - Blake Freema...
July 20th, 2025 01:54 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Laura is my most trusted lender! She always answers and is ready to help at all times. Her customer service and troubleshooting skills are outstanding!
Communications, knowledge, overall friendly demeanor and great personality
Eric was always Honest with me about every step . He also pulled it all together at the end for the closing
Reply from New American Funding - Eric Paterso...
February 25th, 2026 07:58 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Duncan was able to answer any questions for me
Reply from Duncan McCorquodale
July 11th, 2025 08:42 PM
Bruce, I am happy we were able to take care of you and look forward to future opportunities to once again earn your business.
Randall was knowledgeable and his tone definitely put us at ease, however there were many issues. There were many occasions where I submitted paperwork to the portal, then Randall says he doesn't see the paperwork. I then submit the paperwork...
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Reply from Randall Spears
July 18th, 2025 05:22 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
informative personable I felt no pressure and any questions were answered with professionalism and courtesy
Reply from DeAndre Moore
July 18th, 2025 03:05 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Cindy Veroneau takes customer service to a whole new level. She is always available to advise and educate. She is patient, kind and always thoughtful in her work. As a real estate agent, Cindy is one of only a few that I highly recommend to...
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing