New American Funding - Novi | Consumer Direct, MI
Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Answered all my questions promptly and made me feel very at ease during the loan process.
Reply from Jeff Valley
August 14th, 2025 03:10 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
In the end, the mortgage I was seeking was funded. The process at times seemed tedious but both Robyn and Laura were patient, kind, reassuring and professional. I've worked with Laura before and as a repeat customer, I'm confident of my trust...
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Reply from New American Funding - Laura D'Andr...
February 27th, 2026 06:47 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
His communication was constant making sure our client and myself were up to date on where we were in the process and what was needed to keep moving forward.
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New American Funding - Crystal Murray
Communication
Reply from New American Funding - Crystal Murr...
August 4th, 2025 12:01 PM
I'm pleased to know that you were satisfied with the communication. Keeping the lines open and clear is something I always strive for. Thank you for the kind words, Wanda! If there's anything else I can assist you with, please feel free to...
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New American Funding - Ben Arcellana
Ben is a great sales Representative. He kept us informed all the way. He kept his promises by calling or emailing from time to time. He is a mannerly person also jovial. He knows how to get the job done My confidence grew when he speaks and...
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Reply from New American Funding - Ben Arcellan...
August 4th, 2025 11:34 AM
Hi Maylin! Good morning! Thank you so much for the generous survey and your kind words! I am so happy for you guys. Congratulations again!
Processor attention to detail was remarkably lacking as compared to previous experiences. It seems like she didn't actually review the documents we sent her, because she consistently asked questions that were answered in the documents she requested....
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Reply from Jeff Valley
August 13th, 2025 03:10 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
for
New American Funding - Nicholas Lopez
Nothing further to add
Reply from Nicholas Lopez
August 13th, 2025 02:20 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
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New American Funding - Jacob Leone
Jacob was very responsive to all of our questions. We used New American Funding on our previous purchase and chose to stay with them on this purchase. New American Funding made our second purchase as smooth as the first.!
Reply from Jacob Leone
August 12th, 2025 09:33 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
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New American Funding - Alexis Martinez
Good communication
Reply from Alexis Martinez
August 12th, 2025 07:22 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
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DeAndre Moore - New American Funding
DeAndre was very patient and helpful through the whole procecess...I appreciated all his help and patience with me answering questions and working through any issues that came up.
Reply from DeAndre Moore
August 12th, 2025 06:23 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing