New American Funding - Novi | Consumer Direct's Cover Image

New American Funding - Novi | Consumer Direct, MI

Novi, MI

4.78

(14,561)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Novi, MI

https://www.newamericanfunding.com

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4.78

(14,561)

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5 Star

88%

4 Star

3 Star

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1 Star

Kat is the best! Only issue I had is with Jordyn Flores, her communication is not great, does not answer the phone or return phone calls.

Reply from New American Funding - Kat Lee

February 26th, 2026 11:43 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Polite, helpful.

Reply from Logan Burke

August 23rd, 2025 02:21 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

One time and closed this loan early

The process was easy and streamlined. Pretty quick turn around and everything went as explained.

Reply from Alexis Martinez

August 22nd, 2025 05:07 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Easy Process and Robyn was very accessible. She made sure I understood things and and worked very hard for me!

Reply from New American Funding - Laura D'Andr...

February 27th, 2026 06:47 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Very professional the whole way through. They made the process very easy and smoothly.

Reply from New American Funding - Courtney Min...

February 26th, 2026 11:35 PM

I'm really pleased to hear that you found the process professional and smooth from start to finish. Making things easy for you is always my goal, and it’s great to know your experience reflected that. Thank you for taking the time to share...

Laura was always quick and comprehensive with any questions that came up and made time to explain things to me. Laura was very responsive and communicated every step of the way proactively

Reply from New American Funding - Laura D'Andr...

February 27th, 2026 06:47 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

This process was really disorganized and took longer than needed. Too many people involved and lack of communication between them

Reply from Christopher Visich

August 21st, 2025 06:39 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Words can't even begin to describe how easy Matt and his team made the closing process. If we could give more than 5 stars, we absolutely would. The communication, responsiveness, and thoroughness made what can be a stressful process so much...

Reply from New American Funding - Matt Carr

August 11th, 2025 05:45 PM

thanks Karolina for the kind words

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About

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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