New American Funding - Novi | Consumer Direct's Cover Image

New American Funding - Novi | Consumer Direct, MI

Novi, MI

4.78

(14,561)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Novi, MI

https://www.newamericanfunding.com

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4.78

(14,561)

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5 Star

88%

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All of my questions were answered in a timely manner. Recieved updates on the process and everything that was needed during the process.

Reply from New American Funding - Kat Lee

February 26th, 2026 11:43 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Matthew was excellent, he made sure everything stayed on track throughout my buyers purchase.

NAF made our experience smooth and answered our questions, taking things step by step.

Reply from New American Funding - Courtney Min...

February 26th, 2026 11:35 PM

I'm glad to hear that your experience was smooth and that your questions were thoroughly answered. It's important to me that the process feels manageable and clear every step of the way. If there's anything more I can do for you in the future,...

Great overall experience

Reply from New American Funding - Laura D'Andr...

February 27th, 2026 06:47 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Laura is a knowledgable, top notch, transparent communicator who genuinely cares about her clients. She works hard to uncover the best scenarios, and will go the extra mile which is a highly desired, but rarely found trait. My clients thanked...

Bryan Smith adn team are great to work with.

Reply from New American Funding - Bryan Smith

February 27th, 2026 04:38 PM

Thank you Ab. As always, you were a pleasure to work with!

This is our 3rd or 4th loan with Bryan, communicaiton is great and his team kept us informed in regards to getting all the necessary documents and timelines. Closings have all gone smoothly with no surprises or hiccups

Reply from New American Funding - Bryan Smith

February 27th, 2026 04:38 PM

Thank you Adam. As always, you were a pleasure to work with! Best of luck in your new home!

Arnold is a very knowledgeable loan office, gave advice in all my concerns. I thought I will not qualify for the loan but in that first chat that we had he gave me hope and a way to make it possible. the process was so easy following his advice....

Reply from New American Funding - Arnold Espar...

February 26th, 2026 11:35 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Everything went smoothly

Reply from New American Funding - Diana Lombar...

February 26th, 2026 11:39 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Communication could have been better

Reply from New American Funding - Arnold Espar...

February 26th, 2026 11:35 PM

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About

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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