

New American Funding - Novi | Consumer Direct, MI
Novi, MI

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Quick response times was the biggest assest.
Reply from New American Funding - Diana Lombar...
February 26th, 2026 11:39 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
I always felt like my questions were answered, and that I had all the information I needed. As a first time home buyer, its nice to have someone be there who has the patience for all my questions and worries.
Reply from New American Funding - Christopher ...
October 23rd, 2025 05:24 PM
Congrats on your new home, Kaitlyn, very excited for you!
My experience was beyond great, Leath is amazing, she's reliable, trustworthy, attention to detail is everything, and so easy to get in touch with, all my calls were always answered and whenever I had a question she was there. I'm thankful...
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Reply from New American Funding - Leath Cullim...
February 25th, 2026 11:56 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
great service and my realtor was the best
Reply from New American Funding - Christopher ...
October 23rd, 2025 05:24 PM
Congratulations homeowner!
Duncan was extremely helpful knowledgeable made the loan process very smooth and quick Was there to answer any questiins we had
Reply from Duncan McCorquodale
October 20th, 2025 07:20 PM
It was a pleasure to help you out with this loan, I know what it does for you and how it propels you forward. This is the beginning and there are better days ahead!
Rush was very communicative and accessible I appreciated her honesty
Reply from Russshlawn Lee
October 30th, 2025 08:33 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
From start to finish the entire process was good. Above and beyond with customer service. Tracey
Reply from Rick Hara
October 30th, 2025 07:12 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
He was very helpful and responsive and understood that I had questions due to this being the first time getting a home
Reply from New American Funding - Arnold Espar...
February 26th, 2026 11:35 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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Have dunca was a nice for us we feel he had our backs and cares about people
Reply from Duncan McCorquodale
October 20th, 2025 07:21 PM
Appreciate the accolade Mike, it doesn't matter the size of the loan - It's what the loan does for the person, and I know this one meant a lot to you! Better days ahead my friend, you get well and I will be taking to you next spring!
false information
never got back to me when i had questions
i was charged for fees and rate locks not on my accord
removed credits
closing cost changes 24 hr before closing
twice
not buyer friendly
Reply from Jacob Leone
October 29th, 2025 02:18 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing