New American Funding - Novi | Consumer Direct's Cover Image

New American Funding - Novi | Consumer Direct, MI

Novi, MI

4.78

(14,549)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Novi, MI

https://www.newamericanfunding.com

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4.78

(14,549)

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5 Star

88%

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1 Star

The service was fantastic and easy it's a long and challenging experience but they made it easy and helped every step of the way! if we had the money i I would tip them! superior service

Reply from Charles Dreves

January 2nd, 2026 04:25 PM

It’s encouraging to know that you found the process straightforward and supportive. Assisting you through each step is something I strive for, and I'm glad that it made a difference in your experience. Should you need any further assistance,...

the loan processor was very poor with communication

Reply from New American Funding - Arnold Espar...

February 26th, 2026 11:35 PM

Thank you, Trevor, for taking the time to leave your feedback. I'm sorry to hear there were communication issues during your experience. I strive to improve continuously and appreciate your comments. If there's anything specific you'd like...

Shorter time frame,and better communication.

Reply from Brian Kimball

January 1st, 2026 06:35 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Prompt service and good communication

Reply from Blake Massengill

January 1st, 2026 03:17 PM

Your mention of prompt service and good communication is truly valued, Jaimie. Ensuring that these elements are consistent in my work is very important to me. If you have any additional insights or need further assistance, please don't hesitate...

Bryan is easy to work with

Reply from New American Funding - Bryan Smith

February 27th, 2026 04:38 PM

Thank you and Merry Christmas!

Response time was very quick and Laura was very informative.

Reply from New American Funding - Laura D'Andr...

February 27th, 2026 06:47 PM

I'm glad to hear that you found my response time quick and the information helpful, Nathan. If you have any more questions or need further assistance, don't hesitate to reach out.

Timely and clear communication

Absolutely seamless

Reply from New American Funding - Laura D'Andr...

February 27th, 2026 06:47 PM

I'm pleased to hear that your experience was seamless, Meredith. If there's anything more you need or any questions you have in the future, please reach out.

She was very personable and took time to answer questions.

Reply from New American Funding - Laura D'Andr...

February 27th, 2026 06:47 PM

It's great to know that you found our interaction helpful and personable, Gordon. Taking the time to answer questions is important to me. If you have any more inquiries or need further assistance, feel free to reach out anytime.

Dave was super friendly and helpful.

Reply from Dave Piecz

December 31st, 2025 04:50 PM

I'm pleased to hear that you found my approach friendly and helpful, Melissa. It's important to me that you feel well-supported throughout the process. If there's anything else you need, don't hesitate to reach out. Thank you for choosing New...

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About

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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