New American Funding - Novi | Consumer Direct, MI
Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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The comunication was great with Malcolm but wants we got to the loan processer the communication stopped we didn't hear from them until the day we were supposed to close and didn't give us a document we were supposed to sign which delayed the...
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Reply from Malcolm Arrington
January 13th, 2026 08:00 PM
Thank you for sharing your experience, Matthew. I'm pleased to know you felt supported through our communication. I regret the challenges encountered once the loan process moved further along. Please know that your feedback is valuable, and...
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New American Funding - Brian Kimball
Brian is a great person to deal with
Reply from Brian Kimball
January 13th, 2026 02:17 PM
Thank you for sharing your thoughts, John. It's rewarding to know you had a worthwhile interaction. If you need assistance in the future, feel free to reach out.
Kat is awesome at her job - she is the best
Reply from New American Funding - Kat Lee
February 26th, 2026 11:43 PM
I'm truly grateful for your kind words, Tina. It means a lot to know you had such a positive experience. If there's ever anything else I can assist you with, please feel free to reach out.
From the first call with Max to the closing, NAF was involved and responsive with all issues. Closing was delayed quite a bit, to no fault of NAF, and Steve and Rob kept the communication lines open and as soon as the seller got the title straightened...
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Reply from New American Funding - Steve Jenkin...
January 5th, 2026 12:51 PM
Thank you so much for your kind words Lawrence. It was a pleasure working with you and I hope you enjoy your new home!
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Fast and easy. Good advice.
Reply from Brad Pugh
January 12th, 2026 05:18 PM
I appreciate your feedback, Gina. It's great to know the process was fast and easy for you. I'm glad I could provide advice that you found helpful. If you have any further questions or need assistance in the future, feel free to get in touch....
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Thank you
Reply from New American Funding - Dan Kelly
February 27th, 2026 05:36 PM
I appreciate the acknowledgment through your rating, Laurie. If there's anything specific you'd like to discuss or if I can assist you further, please feel free to reach out.
Malcom arrington was very helpful up upfront and honest. My case was extremely difficult but he pushed through didn't give up and made it happen. Im lucky to have him assist me ...
Reply from Malcolm Arrington
January 12th, 2026 03:36 PM
I appreciate your kind words, Dustin. It was a challenging case, but I'm glad I could support you through it. I'm fortunate to have been part of your journey, and if you ever need further assistance, don't hesitate to reach out.
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Zachary Mayhew
Everyone was transparent, professional, patient, communication unmatched, team driven, reachable, very friendly and informative!
Reply from Zachary Mayhew
January 1st, 2026 05:32 PM
It's wonderful to know that you found my team and me to be transparent, professional, and patient throughout the process. I aim to ensure clear and effective communication, and I'm grateful for your positive feedback. Thank you for taking the...
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Kenneth Henry
We were provided friendly an informative service throughout the loan process. All questions were answered promptly and professionally.
Reply from Kenneth Henry
January 12th, 2026 02:23 PM
I'm pleased to hear that you felt supported and well-informed during the loan process, Douglas. My goal is to ensure clarity and professionalism with every interaction. If there's anything more I can do for you, don't hesitate to get in touch....
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New American Funding - Novi | Consumer Direct
NAF provided outstanding customer service to my first time homebuyers! We made it to the closing table smoothly & on-time!
Reply from Don Albert
January 12th, 2026 02:52 PM
I'm glad to hear that the process went smoothly and on time for your first-time homebuyers. Delivering great customer service is a priority, and it's rewarding to know that it made a positive impact on your experience. If there's anything more...
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing