New American Funding - Novi | Consumer Direct's Cover Image

New American Funding - Novi | Consumer Direct, MI

Novi, MI

4.78

(14,549)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Novi, MI

https://www.newamericanfunding.com

Search Reviews

Write a Review

4.78

(14,549)

Filter by Date

Range

Filter by Rating

5 Star

88%

4 Star

3 Star

2 Star

1 Star

Jeff was very responsive, upbeat, knowledgeable, and was honestly the best I've worked with yet. ive I've owned two other homes and being a first time customer with NAF he instantly made me feel at ease and like getting my dream home was attainable....

Reply from Jeff Schenk

February 25th, 2026 08:08 PM

I'm truly grateful for your kind words, Kelsey. It's important to me that you felt at ease and confident during this process. I'm glad I could help make your dream home feel within reach. Thank you for choosing to work with me at New American...

We have worked with Bryan Smith and his team many times and everytime they deliver on their word, and make the process easy as can be! Excellent service and always a pleasure working with Bryan and his team!

Reply from New American Funding - Bryan Smith

February 27th, 2026 04:38 PM

Thank you brother!

Antonio was wonderful to work with!

Reply from Antonio Worley

March 2nd, 2026 09:34 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

I have worked with Kat before and have always had a great experierence with her. My clients loved that she always communicated to them and how smooth and fast the process went. I recieved several text from my clients talking about how Kat was...

Kindness, professionalism, responsiveness, making an incredibly quick close happen, communication, availability, knowledge...The best ratings on this survey don't even capture my satisfaction and gratitude for this team!!

What an incredible experience. Laura, along with Jackie and Robyn, all but physically moved mountains to make an incredibly quick close happen to get me into my perfect home. I couldn't imagine a better team to work with! Professional, kind,...

Everyone was super helpful and understanding. Chris helped us all along the way and took initiative to help us

Reply from Chris Frakes

March 2nd, 2026 08:22 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

I needed help with technology and they were to help and support me

Ben Arcellana his communication, explaining the deta and more than all making me comfortable and confident even during tough times.

Reply from Ben Arcellana

March 2nd, 2026 02:23 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

This transaction was very smooth. Jeff and Sunnee did a wonderful job keeping us updated and everything flowed correctly and timely.

Reply from Jeff Schenk

February 25th, 2026 08:08 PM

It's great to hear that you felt the transaction went smoothly, Sarah. Keeping you informed throughout the process is important to me, so I'm pleased it met your expectations. If you have any further questions or need assistance in the future,...

1001–1010 of 14549

About

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

Disclaimer