

New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC

New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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The loan processors were with me in every step of the way.
Reply from Jason Mubaslat
August 28th, 2023 05:53 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Communication was not great. Never was able to reach the processor and once the loan officer never returned my call but otherwise than that instance, he was good with communication! The overall experience was great as always! I do feel the...
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Reply from Frank Walton
August 28th, 2023 03:50 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Camille was knowledgeable and quick to respond to my calls and questions.
Keith Thompson is knowledgable and seemed to care about my circumstances and found a way to work with me on the cost of the appraisal. He is professional and easy to talk to. The only negative experience was from the appraisal company. They...
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Reply from Keith Thompson
August 26th, 2023 03:38 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Alex made it great! By the time it was over we were best friends! I’ve spoken too a lot of lenders, Alex was the one that went out of his way to make it happen. Alex helped me understand things more. Alex is a great choice. Which he makes everything...
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Reply from Alex Moore
August 24th, 2023 05:00 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
It took 4 months to get the deal done.
Reply from Dennis Costa
August 14th, 2023 01:39 PM
We started the process May 17th and you closed at the end of July. Im sorry we weren't able to close any faster. Thank you for your patience.
Better communication with loan processor
Reply from Mike Archer
August 20th, 2023 05:22 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Very happy with the service and the experience.
Reply from Keith Thompson
August 20th, 2023 03:21 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
Communication could've been better. Jake took off two weeks in the middle of our transaction and my client and I weren't told and it wasn't handed off to someone else to cover in his absence that we were aware of. Some issues were because of...
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the only good thing JAKE is a SALESMAN
Reply from Jake Stanley
August 20th, 2023 09:12 AM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
3651–3660 of 5820
About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing