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New American Funding - Charlotte| Consumer Di..., NC

Charlotte, NC

4.77

(5,833)

Mortgage

Mortgage Loan Officer

Contact Info

(704) 448-0239

Charlotte, NC

https://www.newamericanfunding.com/branches/Charlotte

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4.77

(5,833)

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5 Star

88%

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Everyone was clear in their communication and attentive to our questions.

Reply from Toni Waddles

January 16th, 2024 01:16 PM

Thank you so much for your positive review, Perfecto! I'm thrilled to hear that you had such a great experience with New American Funding. Clear communication and attention to your needs are a top priority, so it's truly rewarding to know this...

Lee was very professional and keep me informed throughout the entire process.

Reply from Lee Rogers

May 30th, 2024 08:32 PM

Thank you for the 5-Star review. If you need anything, feel free to give us a call.

I was kept informed about the loan.

Reply from Toni Waddles

January 12th, 2024 04:37 PM

I'm thrilled to hear that you were satisfied with our communication throughout the loan process, Thom. Your positive feedback serves as a significant motivator for us at New American Funding. We always strive to keep our clients informed and...

Alex was always available and walked me through the entire process. I appreciate his kindness and attention to the details of my loan

Reply from Alex Moore

January 21st, 2024 11:14 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

My experience with Diana was amazing. She helped tremendously, provided support, assisted and communicated extremely well.

Reply from Jason Mubaslat

February 1st, 2024 10:36 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Robyn's assistant works all hours to make the process work seamlessly for clients. Very impressed.

Reply from New American Funding - Robyn Rau

February 26th, 2026 12:02 AM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Everything was so simple and professional, our questions were answered along the way and overall communication was great. Excellent experience working with the team there, I would definitely recommend!

Reply from Jason Mubaslat

January 8th, 2024 04:05 PM

Dear Melissa and Brian, thank you for the kind words, it was a pleasure working with you both and getting this accomplished for you to bring in the new year. You and Brian have a fantastic 2024 and we wish you the best of success!

He understood an was willing to go above and beyond for you , can't thank him enough...

Reply from Chris Yeager

January 13th, 2024 04:08 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Confused by some of the process and pay off methods and amounts for some reason

Reply from Nick Graf

January 13th, 2024 11:23 AM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

If we had been info that there was a limit on how much money we could deposit at 1 time we could have closed more than a month earlier. But we didn't find out about the limit until it was too late. By then we had to wait 60 days for our money...

Reply from Jake Stanley

January 13th, 2024 12:49 AM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

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About

New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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