New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Robyn, Christie, Rhonda and the whole team were very pleasant, professional and helpful.
Reply from New American Funding - Robyn Rau
February 26th, 2026 12:02 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
for
New American Funding - Charlotte| Consumer Direct
From start to end we had very few questions because the process went so smooth and professional
Reply from Nick Graf
February 11th, 2024 03:26 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
read more
for
New American Funding - Charlotte| Consumer Direct
Embarking on a mortgage refinance journey with New Ty and Diana at NAF has been nothing short of exceptional. This company has redefined industry standards, delivering outstanding service, professionalism, and financial benefits. I wholeheartedly...
read more
Reply from Ty Berry
January 31st, 2024 05:17 PM
Thanks Mr. Polanco! Very kind of you and we sure appreciate you! We'll keep an eye on this again in another 6-7 months to see if we can continue to bring down the interest rate for you.
for
New American Funding - John Newton
The entire process was easy. Every transition throughout was communicated clearly and in a very timely manner.
Reply from John Newton
January 31st, 2024 08:55 PM
I deeply appreciate your positive feedback, Christy! It's fantastic to know that you found the entire process with New American Funding to be smooth and the communication clear. Your satisfaction is our top priority, and it's great to see that...
read more
for
New American Funding - Charlotte| Consumer Direct
The sincere feeling they showed that they really believed in me and they wanted to help me. Everyone was absolutely awesome.
Reply from Arthur Melchionda
February 10th, 2024 04:21 AM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Robyn and her team are incredible. They got us into our first home with no issues and were so responsive, even during “off” hours. They always kept us in the loop.
Reply from New American Funding - Robyn Rau
February 26th, 2026 12:02 AM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
It was as straightforward as getting a mortgage can be.
Reply from Jake Stanley
February 9th, 2024 04:35 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
for
New American Funding - Alexander Buckland
Great communication from everyone involved and overall a positive and easy experience.
Reply from Alexander Buckland
February 9th, 2024 03:36 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
for
Sarah was professional, knowledgeable, quick to respond to questions and courteous. I would recommend her and Atlantic Bay Mortgage Group to anyone!
Angela Taylor
for
New American Funding - Charlotte| Consumer Direct
Arthur lead me through the paperwork required to complete the loan application. He answered my questions, worked with my schedule to call during my lunch break, and replied whenever I had questions. Susan also was quick to reply whenever I...
read more
Reply from Arthur Melchionda
February 7th, 2024 09:29 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
3401–3410 of 5834
About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing