New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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Robyn always listens to our questions, concerns and never made us feel unheard. She was available anytime she could. And, even went an extra mile for us at times.
Reply from New American Funding - Robyn Rau
February 26th, 2026 12:02 AM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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Jason Mubaslat
It was our first time refinancing on line and they made the process easy and convenient for us. A lot of documents to download but at the same time it wasn’t complicated.
Henry did a great job explaining the process and was readily available, even outside of typical business hours.
Reply from Henry Rice
February 6th, 2024 06:06 PM
Hey Megan,
Thank you very much for the review and it was a pleasure working with you. I'd love to hear what I could have done better regarding my communication so I can ensure 5 star service to my future clients!
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New American Funding - Dennis Costa
As first time mortgage people, we felt very comfortable in the process
Reply from Dennis Costa
February 16th, 2024 12:26 AM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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Jason made it a very simple and easy process for me, answering any questions i had quickly.
Reply from Jason Lambert
February 5th, 2024 01:11 PM
I'm thrilled to hear you had a positive experience, Christina. Providing information quickly and simplifying the process is always my top priority. It was truly a pleasure to assist you. Your kind words and 5-star rating mean a lot to me and...
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New American Funding - Charlotte| Consumer Direct
The guidance of Arthur and ease he made us feels with regards to whole process was amazing. It was surprising how quickly the loan was processed.
Reply from Arthur Melchionda
February 13th, 2024 04:41 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
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New American Funding - Charlotte| Consumer Direct
Communication and support were always there through what could have been a very stressful process.
Reply from Chad Groce
February 13th, 2024 04:32 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
Easy to complete
Reply from Jason Lambert
February 3rd, 2024 03:29 PM
I appreciate your kind words, Juanita. I'm glad to hear that you found the process with New American Funding easy to complete. This is one of the outcomes we aim to achieve for our customers. Your high rating means a lot. If you have any more...
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Really great communication, really patient with me, answered all my questions, it is my first home so I had a lot of questions. I was working with another lender at first, and it was a disaster, Henry made everything as simple as possible....
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Reply from Henry Rice
February 6th, 2024 06:09 PM
Nizar, I am thrilled to hear about your positive experience with me at New American Funding. As a first-time homeowner, it's normal to have a lot of questions and I'm glad I could make the process simpler for you. It was my pleasure to assist...
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Robyn is amazing and I love working with her. She is great at communication and always gets me to settlement as far as it depends on the lending.
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About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing