

New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC

New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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Henry was very caring. I got the sense he wanted the best for me. I am grateful he handled my loan application and process.
Reply from Henry Rice
February 11th, 2025 04:11 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Easy communicate with clear expectations .
Reply from Helene Knepper - New American Fundi...
February 4th, 2025 01:34 PM
Tyler, thank you so much! I really appreciate you taking the time to leave such a positive review. I strive to make the process as smooth as possible and am so glad to hear that my communication and clarity met your expectations. It was a pleasure...
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The transaction went smoothly and Mr. Ryles maintained communication throughout the process.
Reply from Washington Ryles - New American Fun...
February 4th, 2025 04:47 PM
Thanks Detra! It was great working with you!!
John Bell and his immediate team were exceptional and helped to straddle the hurdles that were imposed on the issues that were introduced via Kyle Marrero and his apparent lack of attention to detail. I am glad to have worked with John and...
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Reply from John Bell
February 10th, 2025 07:42 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
90 days and u had to call each time to discuss why
Reply from Dante Carbajal
February 9th, 2025 09:11 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Lewis and Kristin simplied my loan process. Several other banks have tried to do what Lewis and Kristin did but could not do so. I am so thankful for their hard work to get this loan completed for me and my family.
Reply from Lewis Young - New American Funding
February 7th, 2025 05:43 PM
Joshua, I really appreciate you taking the time to share your experience. Kristin and I are thrilled we were able to help you and your family secure the loan. We know it can be a complicated process, and it’s especially rewarding when we can...
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Katie took the time to answer all our "what if's" and made sure we had no surprises. As first time homebuyers we needed ALOT of hand holding and Katie was there every step of the way. She laughed , cried, and celebrated with us through out...
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Reply from Katie Underwood
November 25th, 2025 05:59 PM
Thank you for the 5-star review! It was a pleasure working with you.
Great communication and guidance
Reply from Manny Merlin - New American Funding
January 29th, 2025 03:01 PM
Thank you! It was a pleasure guiding you through your home purchase!
More streamlined guidelines and possible problems which could cause delays. I had different expectations. If I knew what to expect it would have been better.
Reply from New American Funding - Carolyn Klep...
May 28th, 2025 09:10 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
everyone i had the pleasure of working with was very nice helpful and answered and explained any questions I had
Reply from Lewis Young
February 7th, 2025 05:26 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing