New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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New American Funding - Lewis Young
Lewis did a fantastic job explaining everything that was going to be involved. It really was evident that he loves his job, and that is very much appreciated
Reply from New American Funding - Lewis Young
March 3rd, 2025 02:10 PM
Jacqueline, thank you so much for your kind words. I'm thrilled to hear that you felt well-informed throughout the process. I truly enjoy what I do, and it means a lot to know that it made a difference for you. If you have any more questions...
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Great experience
Reply from New American Funding - Robyn Rau
February 26th, 2026 12:02 AM
Great for us as well! Thank you so much!
From start to finish went smooth with no stress.
Thanks to the team for doing an excellent work very knowledgeable and professional
specialy Cindy, and Robert. 🙏
Reply from New American Funding - Robert Sevie...
March 12th, 2025 03:28 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
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New American Funding - Erik Elsasser
Our situation was unique and complicated.... And although some requests /requirements From NAF should've come up sooner instead of at the 11th hour, the Team still got our loan funded and home purchase closed (only one day late).
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Reply from New American Funding - Erik Elsasse...
March 12th, 2025 10:52 AM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Everyone was over the top helpful!
Reply from New American Funding - Robyn Rau
February 26th, 2026 12:02 AM
Hi Joe! I'm thrilled to hear that you found everyone to be over-the-top helpful! It means a lot to me and our team to know that we met your expectations. We're always here to support you, so if you need anything in the future, don't hesitate...
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Chris and Cindy made it great. Responsive and efficient.
Reply from New American Funding - Chris Loughn...
March 11th, 2025 03:06 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Everyone was very helpful and stayed in contact with each step!!
Reply from New American Funding - Jason Tiburz...
March 11th, 2025 02:39 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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New American Funding - Helene Knepper
She was quick to respond to any question I had. She was also very knowledgabl of the whole process and if not she was quick to find the information
Reply from New American Funding - Helene Knepp...
March 11th, 2025 01:14 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Great communication, process was easy, client was very happy.
Reply from New American Funding - Robyn Rau
February 26th, 2026 12:02 AM
Hi Jeff! Thank you for your kind words. We love working with you and your clients. Makes the process smooth and enjoyable for everyone. Appreciate you and all your efforts!
The staff at NAF were all helpful and knowledgeable. The only issue was that they were busy and not always available, however, calls and emails were always returned within 24 hours.
Reply from New American Funding - Robyn Rau
February 26th, 2026 12:02 AM
Hi Steve,Thank you for your feedback. In this extremely time sensitive market, that is our number one biggest challenge. Multiple times a day, we are pulled to address "urgent requests" because we never want a client to miss any deadline. We...
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About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing