New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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New American Funding - Erik Elsasser
We understand that we were embarking on an unconventional loan, but we feel to much was left for the very end of the closing process, making it quite stressful
Reply from Erik Elsasser
March 18th, 2025 10:39 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
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New American Funding - Aaron Nelson
Aaron was very helpful and knowledgeable.
Reply from Aaron Nelson
March 18th, 2025 08:15 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
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New American Funding - Jason Andrews
Jason told me a different loan amount than what I received at closing. His misinformation is causing me to pay over $100 more per month on the mortgage than what I was quoted. He was not accessible and has still failed to respond to two voice...
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Reply from Jason Andrews
March 18th, 2025 03:43 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
jason always respected the fact that I worked nights and would call me or leave voice mail at desent hours
Reply from Jason Tiburzi
March 17th, 2025 11:47 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
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New American Funding - John Bell
Process was
Reply from John Bell
March 17th, 2025 05:16 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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Dante Carbajal - Network Capital Funding Corporation
Dante Carbajal was excellent in explaining and answering all my questions. He was extremely pleasant.
Reply from New American Funding - Dante Carbaj...
March 7th, 2025 04:29 PM
Thank you so much for your kind words, Martha! I'm thrilled to hear that you found my explanations helpful and that I could address all your questions. It's important to me that my clients feel informed and comfortable throughout the process....
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Jason was very good at listening and get me what I needed.
Reply from New American Funding - Jason Lamber...
March 7th, 2025 03:28 PM
Thanks for your feedback, Rita. I’m glad to hear that I was able to meet your needs effectively. I'm always here to listen and assist further, so if there's anything more I can do to improve your experience or support you in the future, please...
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Hard to reach people and get clear answers. this was my first time buying a house i don't know if its it's normal to wait days for responses but it was very frustrating how ever I do realize i was not there only client they were working with...
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Reply from New American Funding - Katy Shelton
March 6th, 2025 04:57 PM
Hi John, Thank you for taking the time to share your feedback. I'm really sorry to hear about the frustrations you experienced while trying to reach us. Buying a home is such an important milestone, and I understand how vital timely communication...
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By far what made my experience great with NAF was working with Collin Brown. At that start, I had my doubts if this type of deal was realistic and Collin was always positive and helped me every step of the way. Collin exceeded my expectations...
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Reply from New American Funding - Collin Brown
March 5th, 2025 07:49 PM
It was a pleasure working with you Brad. I am happy we could get the deal done!
He took the loan off of another loan officer and completed it in a timely manner.
Reply from Henry Rice
March 15th, 2025 04:12 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing