New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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I just felt like I was working with my family to achieve something so great we got it down and I'm so happy to be here
Reply from New American Funding - Katy Shelton
April 4th, 2025 02:39 PM
I'm thrilled to hear that you felt like part of the family during your experience. It was a pleasure assisting you, and I'm delighted that you are happy with the outcome. Thank you for your kind words and congratulations again!
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New American Funding - Divah Mae Mosley
As a new home buyer, I felt that I had to research a lot of things on my own and communication shared with me was that of a higher level as though I was experienced in such matters. There were question I asked that went unanswered.
Reply from Divah Mae Mosley
April 13th, 2025 09:49 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Katy went above and beyond for our mutual client. She obtained a FHA approval for a home that the listing agent didn't even thought would be FHA financable. Katy alaways answerd her phone and replied to emails promptly. Despite the fact that...
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Reply from New American Funding - Katy Shelton
April 3rd, 2025 06:51 PM
It was a pleasure working with you as well. It was definitely a team effort navigating the unforeseen circumstances at the end. Your feedback is greatly appreciated, and I'm glad I could assist in achieving a smooth process. Thank you for sharing...
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New American Funding - Lewis Young
The response time of both contacts was great as was the knowledge and friendliness of both , which made this a great experience.
Reply from New American Funding - Lewis Young
April 4th, 2025 01:13 PM
I'm delighted to hear that you had a great experience, James & Barbara! I appreciate your kind words about our responsiveness, knowledge, and friendliness. It was a pleasure assisting you throughout the process.
Great customer service , very communicative through all stages of the loan process.
Reply from Robert Bell
April 13th, 2025 02:27 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
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Dante Carbajal - Network Capital Funding Corporation
Dante was responsive and answered all the questions or concerns I had.
Reply from New American Funding - Dante Carbaj...
April 2nd, 2025 08:40 PM
I'm glad to hear that I could address all your questions and concerns effectively. Your satisfaction is important to me, and I appreciate your positive feedback. If you need any further assistance, please feel free to reach out.
It just seemed that there was a lack of communication. Diana Do went above and beyond. There was a constant request for repeated information from the underwriting, and there were several times things had to be sent multiple times.
Reply from Nick Fendig
April 12th, 2025 05:06 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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Dante Carbajal - Network Capital Funding Corporation
He was helpful polite and went through everything that was going to take place and he kept me up to date as it happened
Reply from New American Funding - Dante Carbaj...
April 2nd, 2025 04:11 PM
I'm thrilled to hear that you found the process helpful and well-communicated. It was a pleasure keeping you informed every step of the way. Thank you for your positive feedback.
Everything was great, comunication, always answering are questions and making sure we were doing the right thing and always looking out for what is in our best interest! Treating us like people just not like another account.
Reply from Laromy Stratton
April 12th, 2025 02:10 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
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Correspondence regarding my questions was very timely, kind and informative. Thank you!
Reply from Tyler Smith
October 7th, 2025 08:29 PM
Thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to...
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About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing