

New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC

New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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Aaron did his best to keep us abreast. The communication with Sunee was challenging at times but I believe this was due to the communication and process with Underwriting. I understand that this is "normal" with mortgage loan processing, but...
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Reply from Aaron Suiter
May 24th, 2025 03:12 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
David Harlor made himself available anytime. He was always quick to get me a response and when he couldn't provide an answer immediately he would communciate that with me. There were a few complications in getting the dollar amount I needed...
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Reply from David Harlor
May 24th, 2025 03:02 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
James Higgins is an asset to you company. He answered all my questions, kept me calm and followed up on all my concerns. I've already recommended him to others
Reply from New American Funding - James Higgin...
May 28th, 2025 09:11 PM
I'm delighted to hear that I was able to assist you effectively and address all your concerns. It was a pleasure working with you, and I truly appreciate your recommendation.
Matt and Leanne were easy to communicate with and the accessability to both was phenomenal. Would highly recommend NAF for mortgage needs.
Reply from Matt Gray
May 23rd, 2025 05:40 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Robyn and team are very patient, processional, accessible and efficient. Very smooth transaction.
Reply from New American Funding - Robyn Rau
February 26th, 2026 12:02 AM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
Rhys Bonnin he moved faster than anyone was more knowledgeable and warm and friendly, and made the process pleasant if that's even possible completing a mortgage. But he did. And there's something very special about that person. He makes your...
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Reply from Rhys Bonnin
May 28th, 2025 09:14 PM
Thank you, Barbara, for your kind words. I'm delighted to hear that I could make your mortgage process pleasant and seamless. I appreciate your recognition and am glad to contribute positively to your experience with New American Funding. If...
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Honest, upfront and were keep in the loop at all times. Highly recommend!
Reply from Robert Sevier
May 23rd, 2025 03:54 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Explaining various processes, looking for any applicable discounts. Communication is excellent with team.
Reply from New American Funding - Manny Merlin
May 13th, 2025 05:06 PM
I'm glad to hear that you found the explanations and communication with our team to be excellent. It was a pleasure assisting you with the process at New American Funding. Thank you for your positive feedback!
Lewis Young is what the experience great.
Reply from New American Funding - Lewis Young
May 13th, 2025 01:32 PM
I'm thrilled to know that your experience was great Cory! It was a pleasure assisting you, and I appreciate your kind words. Welcome to the NAF family!
Dante & Susan were so professional and honestly a true joy to deal with during the entire process! 5 stars
Reply from New American Funding - Dante Carbaj...
May 12th, 2025 12:34 PM
I'm thrilled to hear that you had such a positive experience working with Susan and me. It was truly a joy assisting you throughout the process. Thank you for your kind words and the 5-star rating!
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About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing