New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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New American Funding - Abby Chester
Great experience overall.
Reply from New American Funding - Abby Chester
August 4th, 2025 02:11 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Jason was attentive and explained everything
Reply from New American Funding - Jason Lamber...
July 25th, 2025 02:38 PM
Thank you, Scott! I'm pleased to know that you found my attentiveness and explanations helpful. It's important to me that everything is clear and straightforward for you. If there's anything else you need, don't hesitate to reach out.
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New American Funding - Neal Brown
Neals communication was terrible. I tried reaching him multiple times and left voicemails. He never once called me back. Closing got delayed & needed extensions.
I was kept informed every step of the way and they made it easy to provide required information.
Reply from Orlando Gonzalez
April 7th, 2026 04:16 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
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New American Funding - Wayne Davey
...........
Reply from Wayne Davey
August 3rd, 2025 09:50 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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New American Funding - Lane Ward
Lane and your staff was extremely professional. They worked with us they knew what we wanted they work with what we have they worked with us as if we were sitting face-to-face instead of always on the emails and on the phone Lane hats off to...
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New American Funding - Joe Olivere
Complete lack of transparency. False expectations were created. Communication was horrible. The loan processor seemed to be the only person who responded with any value. You can reference my email and chat string if it matters.
Reply from Joe Olivere
August 3rd, 2025 02:17 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
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New American Funding - Alex Spollen
Open and clear communication at every step of the process, including a very transparent current status and what the next step would be
Reply from Alex Spollen
August 3rd, 2025 11:54 AM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
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New American Funding - Brittany Short
Thank you Brittany And Paul
Reply from Brittany Short
August 2nd, 2025 04:27 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
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New American Funding - Jason Andrews
Everything was good. Would like to add a comment. Things would go even better and faster if you didn't request an actual pay stub. Do companies even provide a paper pay stub anymore? Thank you
Reply from Jason Andrews
August 2nd, 2025 04:17 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing