New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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Teresa Cureton Levister
very knowledable and personal service
Reply from Teresa Cureton Levister
August 22nd, 2025 11:00 AM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
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New American Funding - Alex Spollen
Better communication from. Nikki earlier.
Reply from Alex Spollen
August 22nd, 2025 01:23 AM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
The service I received from Jason was stellar! He was attentive, personable and knowledgeable. Jason put me @ ease with the loan process and was excellent in following up to keep me abreast of any changes during and within the lending process...
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Reply from New American Funding - Jason Lamber...
August 11th, 2025 09:50 PM
Thanks for those kind words! I really appreciate it and we will work together again soon!
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Cindy Rohlen
Communication was terribl, Cindy would not answer text, calls or emails. went on vacation mid process and informed nobody so myself, realtor, appraisee and insurance company had no communication with NAF.
Reply from Cindy Rohlen
August 21st, 2025 02:13 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
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New American Funding - Charlotte| Consumer Direct
The experience was horrible. No one communicated with each other, and at the end of the day I ended up having to get another loan to accomplish my business needs. Search elsewhere is my advice.
Reply from Owner
December 18th, 2025 09:51 PM
Hello Marlowe, we appreciate you bringing your concerns to our attention and regret any inconvenience encountered. Should you wish to discuss this matter further, please contact Corporate Customer Service at ********************** for further...
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Latoya Byrd
No one was communicating with one another. Smart comments were made by professional people, and never should have been stated. This was a horrible experience. Promised things that weren't true, and no one was ever in the same page. Latoya was...
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Reply from Latoya Byrd
August 21st, 2025 10:39 AM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
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Rachel Harzewski
My great experince with Rachel was based in 24/7 communications and constant update depsite the hurdles of the process itslef with NAF, she made this deal happen. If it wasnt for her I would have lost this investment property. She is a Great...
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Reply from Rachel Harzewski
August 20th, 2025 05:43 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
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Latoya Byrd
Both ladies did an awesome job!
Reply from Latoya Byrd
August 20th, 2025 03:11 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
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New American Funding - Alex Spollen
Alex was patient through the process, always available for questions, and a great cheerleader to get me through the process.
Reply from Alex Spollen
August 20th, 2025 10:44 AM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
got back to me.
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About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing