New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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The loan assessor was pushy about signing docs with errors and not good at listening to my concerns or answering certain questions. I understand theres there's a tight timeline but a lot of the rush rush because of errors at the end of the...
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Reply from Collin Brown
October 13th, 2025 06:20 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Both Lauren and Andrew are very professional, knowledgeable, and friendly. We are very pleased with their services and highly recommend them and NAF.
Reply from Andrew Yee
October 13th, 2025 05:18 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
I will say that Washingtpn stayed in contact with the buyer mostly.However, everything went very smooth and very much appreciated this! good to have anoher lender to use. Thank you Washington for taking care of the buyer on this transaction...
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Reply from Washington Ryles
October 20th, 2025 12:44 PM
Thanks Vivian!
Any questions I had where answered right away.
Reply from Ryan Tapp
October 13th, 2025 07:49 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
Lengthy and cumbersome process with unclear timelines and frustrating hopes to jump thro
Reply from Chris Loughnane
October 13th, 2025 06:02 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Orlando made it great. from start to finish, he answered all of our questions.. Orlando cares about his clients and he listens to them. He's a great coach and teacher for everything in the mortgage and lending world.. we will be his client...
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Reply from Orlando Gonzalez
April 7th, 2026 04:16 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
Jason was very proactive
Reply from New American Funding - Jason Lamber...
October 4th, 2025 01:21 PM
Gary, I appreciate your review. It's great to hear that you found my proactive approach helpful. If there's anything else you need or any questions arise, feel free to reach out. I'm here to assist in any way I can.
Thank you, Jason for taking good care of us and processed our application very quickly.
Reply from New American Funding - Jason Lamber...
October 2nd, 2025 01:12 PM
I'm glad I could assist with your application, Krystine. It was a pleasure to help, and I'm pleased to know the process went smoothly for you. Please contact me anytime and I will stay in touch as well when I can benefit you again.
Katie was absolutely exceptional, knowlegable, kind, and ALWAYS there to answer any and every question we had. Katie made the home buying process smooth and easy. She is the BEST!!
Reply from Katie Underwood
November 25th, 2025 05:59 PM
Thank you for the 5-star review! It was a pleasure working with you.
for
New American Funding - Anthony Johnson
letting me know that the loan officer had resigned and she was the greatest but i never talked to her boss and hewen never told me much but she did a great job on my loan but anthoney i had to call him and leave a few messages before i talked...
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Reply from Anthony Johnson
October 13th, 2025 05:30 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
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About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing