New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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New American Funding - Helene Knepper
The process was fine..... not bad at all. It took longer than expected, and while communications were rapid as they needed processing documents, etc, I felt like when I needed urgent questions answered, I could not get responses. I often had...
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Reply from Helene Knepper
October 21st, 2025 06:33 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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Gislaine Della
Gislaine and Margie were always available and ready to help through this long process
Everyone was accommodating with my schedule and I was alway s promptly updated it was overall a great experience
Reply from New American Funding - Robert Bell
October 15th, 2025 01:38 PM
I'm pleased you had a great experience and that the scheduling and communication were accommodating for you, Steven. Keeping you updated and ensuring a smooth process is always important to me. Thank you for choosing to work with me at New...
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I will always use Robyn when I have the opportunity. She is a wealth of knowledge and she and her team never miss a beat. Plus she is just a great person and I know my clients are in great hands!
It was a great experience
Reply from Ryan Tapp
October 21st, 2025 06:50 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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Thank you Robyn for all your guidence to make the process very streamline!
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New American Funding - Daniel Ortiz
Easiest Refi I've done
Reply from Daniel Ortiz
October 20th, 2025 04:25 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
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Warren Chiapparelli
the length of time from start to finish was uncomfortably long and there was different times that we weren't sure it was going to be completed.
Reply from Warren Chiapparelli
October 20th, 2025 02:37 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
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Esther Lawani
Esther was incredibly helpful and proactive throughout the process.
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John Eilers
Great communication and easy transaction!
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About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing