

New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC

New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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Once Henry took over my account everything went fantastic
Reply from Henry Rice
November 24th, 2025 05:26 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
I could not have done this without Sam. So helpful.
Reply from Samuel Getachew
November 24th, 2025 09:42 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Frank was so awesome. Paul never returned any requested calls from day one. on day one he told me he was my loan officer for life... what a joke. I would not recommend him or do any loans in the future with him. Frank was my guy with all the...
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Reply from Paul Morgan
November 24th, 2025 05:14 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Services was great and everyone was very knowledgeable.
Reply from Collin Brown
November 24th, 2025 07:29 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Very quick and detailed response to any questions
Reply from Jennifer Conn
November 24th, 2025 08:25 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
The process was a little slow for my liking, Jacqueline & Cayla were always extremely professional, I believe the issues were mainly working through the process itself. Overall, we were able to reach the end goal and I am happy with the results....
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Reply from Cayla Torres
November 24th, 2025 05:42 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Professional and timely
Reply from New American Funding - Jason Lamber...
November 12th, 2025 03:04 PM
Thanks for taking the time to share your thoughts, Darlene. I'm pleased to know that you found my services professional and timely. If there's anything more I can assist you with, please don't hesitate to reach out.
The communication was excellent.
Reply from Robert Thomason
November 21st, 2025 06:47 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Brittany communicated well, my situation was a little difficult but she was knowledgeable of all products and assisted me all the way.
Reply from Brittany Short
November 21st, 2025 03:44 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
We had regular communication and everything is pretty easy as a process
Reply from Helene Knepper
November 21st, 2025 03:40 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing