Guild Mortgage - Houston Galleria, TX
Houston, TX
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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closed
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
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Reviews from Web
Heath was on it! He pulled us out of a bad experience with another lender and made our experience extremely stress-free with stellar communication. We'd recommend Heath and his team to anyone! Thank you Heath and team!
Reply from Heath Barnes
May 20th, 2026 08:48 PM
We appreciate your kind words, Hallie. It's appreciated to hear that Heath and our team could turn your experience around and provide you with stress-free service. Thank you for recommending us, and if you ever need further assistance, please...
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Closing on the day of the contract is always great! Communication was good too. Thank you
Reply from Heath Barnes
May 20th, 2026 08:48 PM
Thank you, Claudia. We're pleased to hear that the closing went smoothly and that our communication met your expectations. If there's anything else we can assist you with, please feel free to reach out.
Great knowledge and easy to get in touch with to ask questions
Reply from Heath Barnes
May 20th, 2026 08:49 PM
We appreciate your feedback, Daniel. It's good to hear that our knowledge and accessibility have been helpful for you. If you have any more questions, feel welcome to reach out at any time.
Did a nice job of finding a loan strategy that worked for our situation
Reply from Heath Barnes
May 20th, 2026 08:49 PM
Thank you for sharing your experience, Thomas. We're pleased that we could assist in finding a loan strategy that suited your needs. If you have any further questions or need additional support, please don't hesitate to reach out to us.
Communication was lacking and inaccurate. This closed late and was very stressful at the end. My client and I felt numerous balls were dropped, and ridiculous excuses ensued. Very unpleasant experience.
Reply from Heath Barnes
June 25th, 2026 06:12 PM
We're sorry to hear about the challenges you faced, Lauren. Your feedback is important to us, and we take these concerns seriously. Please reach out to us directly so we can discuss this further and work towards a resolution.
Great communication and smooth transaction. No surprises. Very professional.
Reply from Heath Barnes
May 20th, 2026 08:50 PM
Thank you, Ellen, for highlighting our communication and professionalism. We're pleased to know your transaction went smoothly without any surprises. If you have any more feedback or need further assistance, feel free to reach out.
The whole process was made very easy by the helpful and knowledgeable staff. They were able to help over every speed bump that came up. The team was always there to give me the information I needed.
Reply from Heath Barnes
May 20th, 2026 08:50 PM
We're grateful for your positive feedback, John. It's nice to know that our team was able to assist you smoothly throughout the process and provide the necessary information. If you have any more questions or need further assistance, please...
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Heath did a wonderful job and constantly kept us updated.
Reply from Heath Barnes
May 20th, 2026 08:50 PM
We're pleased to know that Heath did a appreciated job and kept you updated, Kitee. We appreciate your feedback and are here if you need further assistance.
Great job!
Reply from Heath Barnes
May 20th, 2026 08:51 PM
Thank you, Wenceslao! We appreciate your positive feedback and are happy to know you're pleased with our work. If there's anything more we can do for you, feel free to let us know.
It was challenging to contact Health and confirm when we received communication if it was coming from someone on Heath's team. We were contacted by people that weren't on his team.
Reply from Heath Barnes
May 21st, 2026 04:58 PM
Thank you for sharing your experience, Douglas. We're sorry to hear about the communication challenges you faced. Please reach out to us directly so we can address this and ensure a smoother process moving forward.
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Financial Services
Year Started
2025
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 2688633
Disclaimer
We are licensed to do business in the states of Texas, Arizona, California, Colorado, Florida, Georgia, Indiana, Michigan, Minnesota, New Mexico, Ohio, Oklahoma and South Carolina. AZ BK#0018883; AZ BKBR# BK-BR-20; Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act;