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Highlands Residential Mortgage, Ltd. - Housto...
A Higher Standard of Lending
Houston, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Sandra is amazing! I have worked with her twice and both times she has demonstrated excellent knowledge base, communication, customer service, and efficiency. I highly recommend her services!
Reply from Sandra Krampota
August 28th, 2024 07:09 PM
Wow, thanks for the awesome review!! and thanks for trusting ME with your finances! Best Wishes with the new baby and Merry Christmas!
All questions I had were answered quickly and all new information regarding the loan was readily available. Thank you to everyone involved who made this possible.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thank you, Clint! Happy New Year!
Sandra explained things very clearly, responded in a timely manner, and always followed up to make sure we were on track.
Reply from Sandra Krampota
August 28th, 2024 07:09 PM
Thanks for your kind review. I do my best to keep everyone on track so we always close on time! We appreciate how responsive you were to all our requests. Thanks for trusting me, again, to take care of your mortgage needs.
The process itself is tedious, but Deanna and Cheryl were with us each step of the way. Very informative and very pleasant to work with. The tools for submitting documentation online were easy to navigate. Thank you for all you did to keep...
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Dependability
Communication
Expertise
Best problem solver
Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thank you, Judy! Happy New Year!
Deanna and Cheryl were WONDERFUL to work with. These ladies made us feel welcome and informed every single moment of every day. Not a moment went by when I worried about a the inability to reach someone or a question going unanswered (which...
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COMMUNICATION
She was always avalable to anwser my questions.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thank you, Donald! Happy New Year!
Erin and her team made the entire process very pleasant. They were very knowledgeable, polite, and quick to resolve any issues that came about. I will definitely refer her to friends and family.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thank you very much Sandra! We love referrals! Happy New Year!
Erin’s knowledge with the whole process as well as being available at all times and answering all the questions I’ve had.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thank you very much, Erin! Happy New Year!
931–940 of 2501
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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