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Highlands Residential Mortgage, Ltd. - Housto...
A Higher Standard of Lending
Houston, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Erin was professional, she guided us with 100% expertise the whole way through. Her staff were also very knowledgeable and pleasant to deal with.
Overall the experience was great. There was a little communication that got lost it seemed during various stages of the process as it went from one person to the next and although those persons were working on things, we didn’t always know...
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Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thank you, Joseph for your business. We look forward to working with you in the future. Send any referrals our way in the mean time. :)
I’ve been a real estate agent for 25 years and I met Deanna when I first got into the business. What I love about Deanna is she will communicate with you! There is nothing more important than that! She will move Heaven and Earth to accommodate...
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I can't say enough good things about Erin. She will get the job done and put your mind at ease. Great communication, great customer service, explains everything to get a clear picture, very prompt. I would highly recommend Erin, she is absolutely...
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Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thank you Vita! It was our pleasure to get the job done for you!
The team at Thrive were always readily available and helpful with whatever we needed. (And as first time home buyers we needed alot). They were extremely helpful in answering all of our questions in a way we could understand and were just all...
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Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thank you so much Matt! We are so happy for you both with your first home. Thank you for letting us be apart of it. We love referrals! Happy New Year!
I can't say enough good things about Erin. She will get the job done and put your mind at ease. Great communication, great customer service, explains everything to get a clear picture, very prompt. I would highly recommend Erin, she is absolutely...
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Reply from Erin Merryman
May 26th, 2022 12:00 AM
Thank you Vita! It was our pleasure to get the job done for you!
Felt very well taken care of.
THE PEOPLE I DELT WITH MADE EVERY THING EASY AND HELPED IN EVERY WAY POSSIBLE AND KEPT ME INFORMED THEY WERE THE BEST I HAVE EVER DELT WITH IN MY FIFTY YERS OF BUYING PROPERTY!
Sandra is the best loan officer! I recommend everyone to her. She gives the best advice, is kind, and thorough. The process was very pleasant.
Reply from Sandra Krampota
August 28th, 2024 07:09 PM
Thanks Ryan, you are the best too! Thanks for trusting me to handle your refinance! I know you know lots of lenders, so I am honored you choose me!
Her communication and commitment. She kept all in the loop on where we were in the process, alerted if there were issues and worked quickly to get them resolved. She has also been very responsive whenever I've needed her.
Reply from Sandra Krampota
August 28th, 2024 07:09 PM
Thanks David! I like to keep my referral partners informed. It was a pleasure to work with you!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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