
H
Highlands Residential Mortgage, Ltd. - Housto...
A Higher Standard of Lending
Houston, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
We are relocating from across the country. Going through the mortgage process is stressful enough, but having to do everything remotely could have felt overwhelming if not for Erin and her team. They are knowledgeable and professional and made...
read more
Reply from Erin Merryman
August 28th, 2024 07:07 PM
Shannan, so glad we were able to help you with this move! Thank you for trusting us! WELCOME TO TEXAS!!
Consistent communication with a very friendly attitude!
Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thank you! Welcome to Texas!!
Erin and her team really care about the buyers. They are very professional and extremely good at what they do…it’s always a great experience working with Erin and her team.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thank you very much Shannon!!
Erin quickly resolved an appraisal cancellation and was able to get another appraiser out so we could close on time. Erin gets through the hurdles and delivers on-time closings. Her communication throughout the process is great. She’s fantastic…Highly...
read more
Reply from Erin Merryman
August 28th, 2024 07:07 PM
Mary, thank you for the kind words! We strive to be on- time! Appreciate it!
Sandra communicates well keeping you up to speed on the status of your loan. Pleasure working with her.
Reply from Sandra Krampota
August 28th, 2024 07:09 PM
Thanks for taking time to respond to the survey. It was my pleasure to help your finance the construction of your new home.
The overall experience and communication! I was hesitant as this was my first time working with Thrive... but look forward to more transactions.
Communication, knowledge and guidance
Erin and her team were great, they made me comfortable with their suggestions and experience. The team always working together for my benefit, I would definitely recommend them.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thank you very much Matt for your faith and trust in me and my team! Enjoy!
Deanna and Cheryl were so easy to work with. The process was really efficient and helpful.
The amount of attention and effort Erin and her team put into our loan made the whole process smooth. They worked hard to make sure everything was handled properly and in a timely matter. We knew what expect every step of the way due to the...
read more
Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thank you, James! Wish you all the best!
811–820 of 2501
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
![]()