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Highlands Residential Mortgage, Ltd. - Housto...
A Higher Standard of Lending
Houston, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
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Nichole Krampota
Nichole was very communicative- she helped us through the process and was kind and pleasant the entire time.
Reply from Nichole Krampota
April 22nd, 2026 02:13 PM
Sunni and Jason thank you so much for the kind words. It was a pleasure to work with you as well. Thank you again for being so prompt with items needed along the way. I wish your family all the best!!!!
for
Nichole Krampota
Nichole made it a smooth process all along the way
Reply from Nichole Krampota
April 22nd, 2026 02:14 PM
Thank you very much Ricky! It was a pleasure to work with you! Hope to do much more business with you soon!!
Deanna does an amazing job answering questions and getting the loan done on schedule! HIGHLY RECOMMEND!!
Reply from Deanna Galloway
April 20th, 2026 08:29 PM
Tracy, I appreciate your kind words and am glad to have been able to answer your questions and keep everything on schedule. Thank you for the high recommendation!
Erin was a great communicator through the entire process.
Reply from Erin Merryman
April 13th, 2026 04:15 PM
I'm happy to hear that my communication throughout the process was helpful for you, Justin. It was a pleasure working with you, and I appreciate your feedback. If you ever need assistance in the future, please feel free to reach out.
Deanna was able to explain every step, of every process, in detail so that I was comfortable with each process and knew exactly what to expect, what I needed to do or provide, and what our time frame was. We had several bumps in the road, but...
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Reply from Deanna Galloway
April 13th, 2026 07:14 PM
Jennifer, I'm grateful for your thoughtful feedback and glad to know that I could make the process clear and comfortable for you. It was my pleasure to help you navigate any issues and keep you informed every step of the way. Thank you for...
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Deanna's communication was excellent, and she was always there when I needed support. I genuinely enjoyed working with her and would absolutely choose to work with her again.
Reply from Deanna Galloway
April 13th, 2026 07:03 PM
Melody, I'm grateful for your kind words and pleased to hear that you enjoyed working with me. It's appreciated to know that my communication and support made a positive impact on your experience. I look forward to the opportunity to work with...
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From start to finish, Erin was great. She always picked up the phone; we never got her voicemail She answered all of our questions, no matter how trivial. She called and emailed frequently just to check in. She made the entire process straighforward...
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Reply from Erin Merryman
April 10th, 2026 02:26 PM
Tanya, I'm happy to know that the process was straightforward and painless for you. Frequent communication is very important to me, so I'm glad it made a difference. Your recommendation means a lot, and I'm here if you have any future questions...
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for
Nichole Krampota
She is incredibly responsive, knowledgeable, and genuinely committed to helping her clients succeed. Her professionalism is matched by her warm, personable approach — she truly goes above and beyond. Nichole makes the entire process smooth...
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Reply from Nichole Krampota
April 22nd, 2026 02:15 PM
Ryan, thank you so much for the kind words! I look forward to us working together more and more.
Working with Deanna is amazing! She communicates with myself and my clients like she would her own family. I recommend her every chance I get !
Reply from Deanna Galloway
April 13th, 2026 12:49 PM
Lauren, I appreciate your kind words and your trust in recommending me to others. It's important to me to maintain strong communication and treat every client with care. Thank you for your support!
Nice experience Overall
Reply from Deanna Galloway
April 13th, 2026 01:39 PM
Frank, I'm glad to hear that you had a nice experience overall. If there's anything more I can do to assist you, please feel free to reach out.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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