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Highlands Residential Mortgage, Ltd. - Housto...
A Higher Standard of Lending
Houston, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Not only did they walk me step by step, they answered any questions I had quickly and kept me reassured the entire home buying experience.
Reply from Deanna Galloway
August 28th, 2024 07:09 PM
Thank you so much for the positive review, Stephanie. I'm thrilled to hear you had a great experience with Thrive Mortgage. It was my pleasure to assist you every step of the way during your home buying journey. I strive to keep our clients...
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We were approved for a USDA loan and when it came to closing, were informed that even though we were approved, that we were not going to get funded, after paying all of the fees, taking all of the mandatoty training, filling out all of the...
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Reply from Sandra Krampota
August 28th, 2024 07:09 PM
Thank you for such an amazing review, Rodger. I'm so glad I could assist you and Simone after you had to much trouble before. I'm committed to making the process as smooth and efficient as possible for my clients. I appreciate your kind words...
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She answered the questions that we had very timely
Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thank you for taking the time to leave a review, Trace. I'm glad to hear that you found my responses timely and helpful. At Thrive Mortgage, we strive to provide efficient service and I'm pleased to know that I met this expectation for you....
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I feel like this has been the quickest, simplest mortgage process yet. She is easy to work with and explains things thoroughly.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I greatly appreciate your kind words, Daniele. I'm thrilled to hear that you found our mortgage process quick and straightforward. I always aim to make the process as simple as possible and I'm glad to know you felt supported and informed....
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The experience was great because my Client had a unique case and you were able to help her get a mortgage.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I'm thrilled to hear about your positive experience, Linda! It was truly my pleasure to assist and help your client secure a mortgage that met her needs. I always strive to provide the best service possible and your feedback is very encouraging....
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She gave 100% all through the process.
Reply from Sandra Krampota
August 28th, 2024 07:09 PM
Thank you for the great review, Francine! I strive to give 100% to all my clients, and I'm glad that was reflected in your experience. Thanks again!
I am a first time buyer and I was so nervous about making this jump, but not only did you make my experience pleasant, you all took your time to answer any questions that I had and you went ABOVE AND BEYOND to make my DREAM of home ownership...
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Reply from Erin Merryman
August 28th, 2024 07:07 PM
I can't express enough how much your kind words mean to me, Monica. My team and I pride ourselves on making the home buying experience as smooth and enjoyable as possible, especially for first-time buyers like you. It was a pleasure to answer...
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Deanna was very professional and knowledgeable throughout the whole process. Definitely made the experience much easier than last time we bought a house. Thank you very much.
Reply from Deanna Galloway
August 28th, 2024 07:09 PM
Thank you so much for your kind words, John. It was my pleasure to assist you in this process and I'm thrilled to hear that your experience was smoother this time around. If you ever have more questions or need assistance in the future, don't...
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You made it great Deanna thank you so much for this experience and explaining everything in detail
Reply from Deanna Galloway
August 28th, 2024 07:09 PM
I'm absolutely thrilled to hear that you had a positive experience, Neisha! Your kind words and the time you took to share them mean a lot to me. I strive to deliver detailed explanations to ensure that my clients feel confident and knowledgeable...
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Deanna is a great communicator and is always willing to go the extra mile.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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