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Highlands Residential Mortgage, Ltd. - Housto...
A Higher Standard of Lending
Houston, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Deanna and her team went above and beyond!!!
Reply from Deanna Galloway
August 28th, 2024 07:09 PM
Thank you so much for your kind words, Chelsea! I'm glad to hear that you're pleased with our service. At Thrive Mortgage, we strive to go above and beyond for our customers. Your satisfaction is our greatest reward. We're always here for your...
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Deanna and her team went above and beyond to explain the process to my husband and I.
Specifically Deanna, as she took the time to educate, comfort and understand our needs.
We are incredibly thankful for their kindness and hard work!
Reply from Deanna Galloway
August 28th, 2024 07:09 PM
Thank you so much for the glowing review, Dalton. I'm thrilled to hear that you felt comfortable and understood throughout the process. It was a pleasure working with you and your husband. Your kind words mean the world to me and my team at...
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No stress encountered! Deanna made this easy as possible.
Reply from Deanna Galloway
August 28th, 2024 07:09 PM
I'm so glad to hear that you had a stress-free experience, Michael! Here at Thrive Mortgage, we always strive to provide the most straightforward process possible. Thank you for your kind words and the excellent rating. It was a pleasure working...
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Deanna and team kept everyone in the loop throughout the entire process! Deanna was very knowledgeable and helpful to all parties involved! 10/10 would recommend and refer her again!
Erin was communicative, friendly and on top of the entire process. We had the clear to close well before our closing which is quite the feat these days. It was a pleasure to work with her!
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I'm so glad to hear about your positive experience, Sonya. It was a pleasure working with you as well. I always strive to provide clear and timely communication throughout the entire process, and I'm delighted to know that this was reflected...
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Erin was very quick and efficient with our loan process. She does an amazing job of explaining things in a manner that made us very comfortable. The app experience was also very easy to use and organized.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I'm thrilled to hear that you had a positive experience with the loan process, Olivia. It's always my goal to make things as clear and understandable as possible for my clients. I'm glad you found the app easy to use and organized as well....
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Very professional and knowledgeable of current market rates and strategies. Wonderful experience!
Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thank you so much for your positive feedback, Andrew! I'm thrilled to hear that you had a wonderful experience and found value in our discussions about the current market rates and strategies. It was a pleasure helping you navigate your mortgage...
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The best communication I have had with a lender in years!!! Straight forward, HONEST feedback. Thank you
Reply from Sandra Krampota
August 28th, 2024 07:09 PM
I'm delighted to hear such positive feedback, Jerrell. Communication is key in our field. Your review means a lot to me and to the whole team here at Thrive Mortgage. I hope to work with you again in the future. Thank you once again for your...
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Deanna was always available and answered any questions needed. She kept us up to speed through the whole process and was very professional about everything. She’s very kind and I would 10/10 use her again and for recommend her to anyone!
Reply from Deanna Galloway
August 28th, 2024 07:09 PM
I'm thrilled to hear that you had such a positive experience, Trenton! I always strive to be available for my clients and keep them informed throughout the process. Hearing that I was able to offer you that level of service truly means a lot....
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The entire process was fast smooth and easy. The entire online closing solution is highly recommended.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I'm delighted to hear that you had a positive experience with our online closing solution. Your feedback is much appreciated and it's great to know that you found the process fast, smooth, and easy. We constantly strive to provide efficient...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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