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Highlands Residential Mortgage, Ltd. - Housto...
A Higher Standard of Lending
Houston, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Erin is the best lender ever. I have used her for many years and she always gives my clients great service and gets us to the closing table in a timely manner. Erin is my lender of choice.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thank you so much, Kelly, for your kind words and your 5-star rating. I'm so glad to hear that you've been satisfied with the service I provide. It's always a pleasure working with you and your clients. I'll continue to do my best to ensure...
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Deanna and Nichole were absolutely awesome through the process. When questions arose, they were there to answer them. When issues arose, they jumped on them quickly. There's literally nothing I can say that is even close to a negative to how...
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Reply from Deanna Galloway
August 28th, 2024 07:09 PM
Hi Timothy! I'm thrilled to hear such great feedback. We strive to provide the best service to our clients at Thrive Mortgage and your comments affirm the hard work we put in every day. I'm really glad to hear that Nichole and I could make...
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Awesome communication, informative, and great problem solving skills helped make this a successful transaction
Erin constantly kept us posted and informed on every step of the process. Her explanations of what was needed were clear and her patience with our questions was exceptional. In addition, the Thrive app is really very good in its clarity, simplicity,...
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Reply from Erin Merryman
August 28th, 2024 07:07 PM
Hi Gary, I'm so glad to hear you had a positive experience with us at Thrive Mortgage. Your review made my day! It was a pleasure guiding you through the process and I'm thrilled that you found our app - and my service - clear, simple, and...
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Erin made our home buying process a seamless experience. She was highly recommended by our real estate agent and did not disappoint. I would definitely recommend to family and friends.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thrilled to hear that your home buying experience was seamless, Leira! It's great to know that the recommendation from your real estate agent proved worthwhile. I truly appreciate your feedback and your willingness to recommend our services....
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Deanna was always available whenever we had questions and was able to get back with us in a timely manner.
Reply from Deanna Galloway
August 28th, 2024 07:09 PM
I'm thrilled to hear you had such a positive experience, Dawn! Being readily available for all your queries is a top priority, and it's fantastic that this was reflected in your interaction with me. I'm truly grateful for your 5-star rating...
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Erin went above and beyond to help my clients! She took her time to explain every step and promptly answered their questions! Her team was great in keeping us informed and even got us to the closing table a little early on this one!!
Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thank you so much for the kind review, Jamie. I'm thrilled to hear that you had a positive experience. My team and I are always here to ensure the mortgage process is as smooth and understandable as possible. I'm flattered to hear that we were...
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Great communication with me as an agent and with my clients. Also, having Sandra attend the closings was much appreciated and helpful.
Reply from Sandra Krampota
August 28th, 2024 07:09 PM
Linda - Thanks so much for your kind words. Great communication and keeping everyone informed, is the key to a successful real estate transaction for all parties! I love going to closing to meet my clients, and to make sure the long-awaited...
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Everything was fantastic. Sandra is very responsive to all requests, questions and is very supportive.
Reply from Sandra Krampota
August 28th, 2024 07:09 PM
Thanks so much for your kind words! I am so happy you were pleased with my service! I am committed to make buying a house, an exciting, stress-free experience. I appreciate you taking the time to give me review, and especially for the perfect...
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Super easy experience with the APP. Great communication.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I'm delighted to hear that you had a positive experience using our app, Courtney. At Thrive Mortgage, we aim to offer seamless and efficient services to our customers. Your feedback is greatly appreciated and further motivates us to keep enhancing...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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