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Highlands Residential Mortgage, Ltd. - Housto...
A Higher Standard of Lending
Houston, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Deanna kept me well informed and explained to me every step in the process. She is very knowledgeable and professional in my opinion. I would recommend her to my friends and everyone else.
Reply from Deanna Galloway
August 28th, 2024 07:09 PM
I deeply appreciate your excellent review, Allen! It was my pleasure to guide you through the process and keep you well informed. Knowing that you consider recommending me to your friends and others is the highest compliment. I strive to provide...
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If we had any questions, Erin answered them quickly. We were kept updated during the entire process. Everything ran quickly and smoothly.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I'm so delighted to hear that you had a positive experience with your mortgage process, Kristen! I'm glad I could provide quick answers to your questions and keep you updated throughout. Your feedback means a lot to me. Thank you for the 5-star...
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Erin and Melissa were fantastic! Knowledgeable and responsive, all we could ever ask for, thanks!!
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I'm so glad to hear that you had a positive experience, Nathan! It's always our goal to provide top-notch service to our clients. Your praise for Melissa and me truly made our day. We strive to be knowledgeable and responsive to all our clients'...
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Erin was extremely helpful and communicative. The entire process was fast and stress free
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I'm thrilled to hear that you found our process to be fast and stress-free, Kayla. I appreciate your kind words and the excellent rating you gave us. It was a pleasure assisting you and I'm always here if you have any further needs or questions....
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Communication was consistent every step of the process!
Reply from Erin Merryman
August 28th, 2024 07:07 PM
Jessica, I'm delighted to hear that you appreciated the consistent communication throughout our process. It was my pleasure to work with you and ensure your experience was a smooth and positive one. Thank you for the perfect rating and your...
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Erin and her office were fantastic throughout this whole process. They communicated with us very effectively, but most importantly, she was able to craft a solution for multiple scenarios for us that would have allowed us to purchase our new...
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Reply from Erin Merryman
August 28th, 2024 07:07 PM
I'm so glad to hear that you had a positive experience, Josh! Crafting a solution that best fits your needs is always my top priority and I'm delighted that you found my communication effective throughout the process. Your feedback means a...
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Erin and her team were on top of everything and were wonderful at updating through emails.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thank you so much for the five-star review, Lindsey! I'm thrilled to hear that you appreciated our communication style and prompt updates. My team and I strive to make the mortgage process as smooth as possible for our clients. Your positive...
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Erin and her team are always top notch and a pleaseure to work with. They are great at communicating, always professional, and stay up to date and knowledgeable in their industry.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I'm truly overjoyed to hear such positive feedback, Monica! We at Thrive Mortgage always strive to provide the best service possible while ensuring our customers are well-informed and comfortable throughout the process. It's heartening to know...
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Great experience
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I'm really pleased to hear that you had a great experience with us, George! It's always rewarding to know that our hard work is appreciated. Your positive feedback has made my day! Don't hesitate to reach out if there's anything more we can...
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Erin is very on top of her files and amazing with her clients and their agents! Communication was on point!
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I'm thrilled to hear your positive feedback, Chelsie! It was my pleasure to assist you with your mortgage needs. I always strive to keep everyone informed and up to date, so I'm glad to hear my communication style met your expectations. Don't...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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