H
Highlands Residential Mortgage, Ltd. - Housto...
A Higher Standard of Lending
Houston, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Professional service
Reply from Deanna Galloway
March 21st, 2025 04:53 PM
Kristina, I truly appreciate your kind words and the time you took to leave this review. It was a pleasure working with you and I'm thrilled to hear you were satisfied with the service. If you ever have any questions or need assistance in the...
read more
Buying a home is a nerve recking experience, no matter how many times you've been through it; It's an enormous investment. Erin was able to guide us through the process, answer all our questions and honestly gave us the peace needed to walk...
read more
Reply from Erin Merryman
September 19th, 2024 01:56 PM
Hello Kernita, I'm absolutely thrilled to hear that my service provided you with the peace and reassurance you needed during the home buying process. Your trust in me is greatly appreciated, and I am glad that I could deliver the level of service...
read more
Great , prompt responses , direct communication and no holdups. Don’t want to work with anyone else
Reply from Erin Merryman
September 19th, 2024 01:56 PM
I'm thrilled to hear that you had such a positive experience, Jason! Providing efficient communication and a smooth process is always my goal. Your kind words make all the hard work worth it, and I look forward to the opportunity to work with...
read more
Deanna was always prompt and very transparent! Would definitely recommend her and highlands to anyone purchasing a home!
Reply from Deanna Galloway
March 21st, 2025 04:54 PM
John, thank you so much for your kind words! I'm thrilled to hear that you had a positive experience. It was a pleasure working with you, and I truly appreciate your recommendations. Wishing you all the best in your new home!
Constant updates and communication
Reply from Erin Merryman
October 24th, 2024 06:47 PM
I'm thrilled to hear about your positive experience, Mikey! It's my goal to keep my clients informed and updated at all times. Thanks for taking the time to leave a 5-star review. I appreciate your feedback and look forward to assisting you...
read more
This is our second time working with Erin and her team. They are wonderful in all aspects. I can’t recommend them enough. Buying a home is a daunting task, Erin makes that task as easy as can be.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I'm thrilled to hear that you had a positive experience for the second time around, Jared! I'm glad that my team and I could make the home buying process easier for you. Your kind words mean a lot to us. Do not hesitate to reach out if you...
read more
Quick to respond. Extremely helpful. Worked with whatever we needed to get done. On time. Respectful. Kind.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I'm thrilled to hear that my service met your expectations, Madison! It's always my aim to respond quickly and provide the most helpful assistance I can. Thank you for your thoughtful review and your 5-star rating, it truly means a lot. Looking...
read more
Sandra was always very communicative and prompt in getting back to us.
Reply from Sandra Krampota
August 28th, 2024 07:09 PM
Thank you so much for your kind review, Lauren! It's always my goal to provide clear and timely communication. Please call me anytime I can help in the future!
I hope you have many happy years in the new home!
Great communication throughout the transaction. Deanna and her team went above and beyond to make sure the buyer was informed, staying on track etc. Thank you so much!
Reply from Deanna Galloway
March 21st, 2025 04:54 PM
Thank you, Gay! I'm thrilled to hear that you had a positive experience. My team and I are dedicated to ensuring everything goes smoothly, and your kind words mean a lot to us. It was a pleasure working with you, and we're grateful for the...
read more
We have great confidence and trust in Erin.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I'm extremely pleased to hear that you have such great confidence and trust in my services, Charles! It's always my goal to provide the best possible experience for my clients. If there's anything else you need in the future, don't hesitate...
read more
291–300 of 2500
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
