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Highlands Residential Mortgage, Ltd. - Housto...
A Higher Standard of Lending
Houston, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
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closed
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
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Reviews from Web
Deanna was a great communicator, always responsive and very organized!! We had a very good experience with her and would recommend her as a loan officer!!
Reply from Deanna Galloway
September 21st, 2026 05:23 PM
Carol, I'm glad to hear that you had a very good experience with me as your loan officer. At Highlands Residential Mortgage, Ltd., clear communication and organization are key priorities. Thank you for your recommendation!
Deanna was very interactive while providing an attitude of caring and professionalism. We received answers to our questions and information in a very timely manner. Deanne made this a very pleasant experience.Thanks,Warren Tony Herrington
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Reply from Deanna Galloway
September 21st, 2026 07:05 PM
Warren, I'm pleased to know that you had a pleasant experience working with me. Providing timely answers and maintaining a caring and professional attitude are priorities for me at Highlands Residential Mortgage, Ltd. Thank you for your kind...
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I felt confident that If Erin reviewed my details and said I would be good to go, I would! Her name is known in my area for being a great lender.
Reply from Erin Merryman
September 16th, 2026 02:36 PM
Crystal, I'm pleased to hear that my reputation as a lender gave you confidence in the process. It's great to know that my work with Highlands Residential Mortgage, Ltd. has made a positive impact in your area.
Always available to answer questions and very knowledgeable
Reply from Erin Merryman
September 7th, 2026 07:36 PM
Monica, I'm grateful for your kind words. It's wonderful to hear that I could be available and provide the knowledge you needed.
Deanna did a great job keeping yself and my client informed and up to date through the whole process
Reply from Deanna Galloway
September 3rd, 2026 03:05 PM
Daniel, I'm pleased to hear that you and your client felt well-informed throughout the process. Keeping everyone updated is important to me. Thank you for your positive feedback.
Deanna was super knowledgeable and made herself so available. Never had the stress level high and walked me through the process with amazing ease from start to finish! Also great to talk to and just a joy to interact with. My favorite loan...
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Reply from Deanna Galloway
September 3rd, 2026 02:52 PM
Hilbert, I appreciate your kind words. I'm glad to hear that you felt at ease throughout the process and found our interactions enjoyable. Thank you for considering me your favorite loan officer!
Sanda is the absolutely the BEST as what she does!! She was with me every step of my loan process and I mean every! Very thorough and patient, as I had A LOT of questions, and she was so good about reminding me of tasks to do. Great communication...
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Reply from Sandra Krampota
August 11th, 2026 02:21 PM
Penny, I appreciate your kind words and am so happy to hear that you felt supported throughout your loan process. Being thorough and ensuring great communication are priorities for me. Thank you for your trust and the wonderful feedback—it...
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Deanna is always available for questions and not only answers but takes the time to educate the Buyers a nd agents. Knowledge is empowering and makes us all better. She goes above and beyond .
Reply from Deanna Galloway
August 14th, 2026 06:00 PM
Brandy, I appreciate your thoughtful feedback. I'm glad to know that my efforts to educate and support both buyers and agents have been empowering. Thank you for recognizing the importance of knowledge in our work together.
Deanna and the team were awesome with all the help you could ever need and I really thank them for all there hard work
Reply from Deanna Galloway
August 11th, 2026 05:32 PM
Lesa, I'm grateful for your kind words and appreciation. It’s wonderful to know that you found the support from me and the team helpful. Thank you for taking the time to share your experience!
Communicated updates and needed information on a timely basis.
Reply from Deanna Galloway
August 11th, 2026 04:01 PM
Howard, I'm pleased to hear that the timely updates and information I provided were helpful for you. Thank you for your positive feedback!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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