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Highlands Residential Mortgage, Ltd. - Housto...
A Higher Standard of Lending
Houston, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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closed
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
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Reviews from Web
Sandra goes above and beyond to find incredible deals for clients
Reply from Sandra Krampota
July 1st, 2026 07:34 PM
Thank you for your kind words, Laura. I always try to find the best option for our clients!
We had a great experience! Erin was very pleasant and explained everything along the wa way. Very satisfied! Thank you Erin!
Reply from Erin Merryman
June 30th, 2026 06:52 PM
Michelle, I'm grateful for your kind words and happy to hear that you had a great experience. It's nice to know that the explanations and overall process met your satisfaction. Thank you for sharing!
Attentive, patient,
Reply from Deanna Galloway
June 30th, 2026 06:04 PM
Fargo, I'm glad to hear that you found me attentive and patient. Your feedback is greatly appreciated, and I'm here if you need any further assistance.
Erin Merryman is exceptional. She goes WAY above and beyond to make things that seem impossilbe work out and work out within extreme timelines. She is phenomenal with communication as well. I would highly recommend her to anyone that is looking...
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Reply from Erin Merryman
June 18th, 2026 02:34 PM
Penne, I'm grateful for your kind words. It's wonderful to hear that my efforts in communication and making things work out within tight timelines have been helpful to you. Thank you for recommending my mortgage services.
for
Nichole Krampota
Nichole is an absolute rock star! Her knowledge, professionalism, and dedication to her clients comes through in every transaction! She communicates exceptionally well, keeping everyone informed and making sure nothing falls through the cracks....
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Reply from Nichole Krampota
June 2nd, 2026 03:48 PM
Thank you so much for your kind words. 💙I truly appreciate our partnership and have personally watched you go above and beyond for your client's time and time again. You jump through hoops to make things happen, and your passion for this industry...
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Wonderful! So helpful and made the process very easy .
Reply from Deanna Galloway
June 4th, 2026 05:58 PM
I'm grateful for your kind words, Stacie. It's nice to know that I could help make the process easy for you. Thank you for sharing your experience!
We were disappointed in the last couple of weeks of the process. We selected Highlands on the assurance of a May 13 th closing and due to a series of miscommunications that did not happen. There was a 2-week delay in the closing that significantly...
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Reply from Deanna Galloway
June 2nd, 2026 04:07 PM
Joshua, I apologize for the inconvenience caused by the delay in your closing process. I understand how frustrating it must have been for it to impact your summer plans. Please reach out to me directly so we can discuss this further and find...
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for
Nichole Krampota
Nichole and her team were absolutely amazing throughout our entire home buying process. We officially funded on our house, and I truly appreciate all the hard work, communication, professionalism, and support from start to finish.This was a...
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Reply from Nichole Krampota
May 28th, 2026 02:19 PM
Genc, it was a pleasure to work on this huge milestone with you and Julia. I wish your family nothing but the best and I know you guys will make the best memories in your new home! Thank you for the kind words but you played a huge role in...
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The Realtors were very nice, helpful, and friendly
Reply from Deanna Galloway
June 1st, 2026 07:09 PM
Tamelia, I'm pleased to know you found the Realtors to be nice, helpful, and friendly. Your feedback is truly valued.
Deanna was awesome! We went through three different agents who couldn't do what she did! I don't think we wouldve would've closed if it wasn't for her and her team!
Reply from Deanna Galloway
May 29th, 2026 07:15 PM
Stephanie, I'm pleased to hear that I could assist you where others could not. It's appreciated to know that my team and I made a difference in your closing process. Thank you for sharing your experience!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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