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Highlands Residential Mortgage, Ltd. - Housto...
A Higher Standard of Lending
Houston, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Her Communication! She never keeps you guessing, explains everything from beginning to end! Best lender I've ever worked with!
Reply from Deanna Galloway
October 3rd, 2025 11:21 AM
Margie, I appreciate your feedback about my communication style. It's important to me that you're fully informed and comfortable with the entire process. If you have any more questions or need further assistance in the future, I'm here to help....
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Deanna was a pleasure to work with—always responsive, knowledgeable, and ready to answer any questions I had. Her support throughout the process made everything flow smoothly. I hope to work with her again in the near future!
Reply from Deanna Galloway
October 1st, 2025 11:21 PM
Melody, I'm really pleased to hear that you found the process smooth and supportive. Being responsive and knowledgeable are key aspects I strive to deliver. If you need assistance in the future or have more questions, I'm here to help. Looking...
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It was such a seamless process! Deanna was very thorough and answered ALL of my questions. She was fast, accurate and everything was not stressful at all. I'd recommend them to ANYONE!
Reply from Deanna Galloway
October 1st, 2025 04:22 PM
Kaitlyn, I'm glad to hear that the process went smoothly for you and that all of your questions were addressed thoroughly. Making the experience as stress-free as possible is always my aim. If you ever need assistance again or know someone...
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Deanna has specialty lending products that helped one of my buyers when a property issue came up. She is very communicative and is a great resource to have!
Efficient, Responsive, and Smooth :)
Reply from Erin Merryman
September 25th, 2025 07:21 PM
Thank you for your concise and positive feedback! I'm glad you found the process efficient and responsive. It’s always my goal to ensure a smooth experience. If you ever need further assistance, feel free to get in touch.
Deanna was informative and was great with communication and the proceas.
Reply from Deanna Galloway
September 28th, 2025 06:01 PM
Karen, thank you for sharing your thoughts. It's good to hear that you felt informed and found the communication effective throughout the process. Should you have any further questions or need assistance in the future, please don't hesitate...
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Sandra is very attentive to everything needed to complete the paperwork.
Facilitates the process in every way possible. Very helpful throughout the entire process, and answering all my concerns. Thank you Sandra!!
Reply from Sandra Krampota
September 27th, 2025 06:09 PM
I'm glad to hear your experience was positive, Ana. Providing thorough support and addressing any concerns during the process is always my priority. Thank you for your feedback!
Deanna was able to close my client in three weeks! Excellent customer service and communication.
Reply from Deanna Galloway
September 26th, 2025 03:06 PM
Bryan, I appreciate your feedback. I'm glad that the client's closing process was efficient and that the customer service and communication met your expectations. If you have any more clients who need assistance or additional questions arise,...
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Sandra was very repsonisve throughout the process. she was very upfront and honest about everything I had to ask about from my first phone call when I had zero knowledge of the home buying experience to closing. She is reliable and doesn't...
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Reply from Sandra Krampota
September 4th, 2025 06:16 PM
Wow -thanks so much for such a glowing review!! It warms my heart to hear such kind words from a client! You were truly a joy to work with and I so pleased that I made a first-time homebuyer feel so confident and informed in this process. Thank...
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Everyth!!!
Reply from Erin Merryman
September 3rd, 2025 01:45 PM
I appreciate your feedback and am glad to hear that things went positively for you. If you ever need assistance or have any questions in the future, please feel free to reach out.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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