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Highlands Residential Mortgage, Ltd. - Housto...
A Higher Standard of Lending
Houston, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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closed
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
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Reviews from Web
Deanna went above and beyond to get this file close. I am certain she is the only reason we closed. The buyers were challenging to say the least & Deanna was up to the challenge.
Reply from Deanna Galloway
February 9th, 2026 02:19 PM
Thank you for sharing your thoughts, Edd. I appreciate your recognition of the effort put into closing the file. Navigating challenging situations is part of what I aim to do to ensure a successful outcome. If there's anything else I can assist...
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Deanna made this experience so great and easy. I will definitely recommend her to anyone that's trying to purchase a new home.
Reply from Deanna Galloway
February 9th, 2026 09:08 PM
Your feedback is truly appreciated, James. I'm glad to hear that the experience felt great and easy for you. Your recommendation holds a lot of value, and if you need any further assistance or have questions in the future, please feel free...
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Nothing, it was all excellent
Reply from Erin Merryman
February 2nd, 2026 02:55 PM
Nicholas, I'm grateful to hear that your experience was excellent. It's rewarding to know that everything met your expectations. If you have any future needs or questions, feel free to get in touch.
Deanna was very helpful throughout the whole process !! highly recommend ♥️🙌 thank you 🙏
Reply from Deanna Galloway
February 2nd, 2026 02:34 PM
I'm glad to hear that you found the process helpful and that you felt supported. Your recommendation means a lot to me. If you ever have any questions or need further assistance, don't hesitate to get in touch. Thank you for your feedback,...
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very thorough
Reply from Sandra Krampota
January 20th, 2026 09:29 PM
Thank you very much! Enjoy your new home and I am here anytime I can help you
Sandra acted quickly and ensured we had all proper documents to get the loan from our home. She was professional and friendly.
DMB
Reply from Sandra Krampota
January 19th, 2026 07:48 PM
Thank you for sharing your thoughts, Dawn. It was my pleasure to finance your new home. Being both helpful and friendly is important to me, and I appreciate your recognition of that. If you have any more questions or need assistance in the...
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Erin was genuinely happy for us . Always kind and a pleasure to talk to.
Reply from Erin Merryman
January 19th, 2026 03:07 PM
Cynthia, I'm pleased to know that you found our interactions to be positive and uplifting. It was a pleasure for me to be part of your journey and to see your success unfold. If there's anything more I can assist with, please feel free to get...
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Methodical, calm, coherent, good with reminders and explaining.
Reply from Erin Merryman
January 12th, 2026 08:01 PM
I'm glad to see that you found my approach to be methodical and clear. It's important to me that the process remains coherent and stress-free, so I'm happy to know the reminders and explanations were helpful for you. If there's ever anything...
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Great advice and communication!
Reply from Erin Merryman
January 12th, 2026 03:34 PM
I appreciate your feedback, Robert. I'm glad my advice and communication were helpful to you. If you ever have more questions or need further assistance, feel free to reach out anytime.
Very helpul made the process smooth
Reply from Deanna Galloway
January 13th, 2026 09:29 PM
I appreciate your feedback, John. It's wonderful to know that the process felt smooth for you. Should you have any more questions or need assistance in the future, please feel free to reach out.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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