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Highlands Residential Mortgage, Ltd. - Housto...
A Higher Standard of Lending
Houston, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Deanna was very knowledgable and is available when needed. It;s nice to have a lender that works so hard for your client. Thank you
Reply from Deanna Galloway
March 19th, 2026 12:35 PM
I'm delighted to hear that you found my support knowledgeable and accessible, Ashley. It's important to me to work diligently for my clients and be there when needed. Thank you for your feedback, and if you ever require further assistance,...
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Excellent!!
Reply from Erin Merryman
March 14th, 2026 07:44 PM
Aaron, I appreciate your positive review! It's wonderful to know that your experience was such a good one. If there's anything further I can assist you with, please feel free to get in touch.
Not only Deanna was great but the whole office was great in helping me with anything or questions I had
Reply from Deanna Galloway
March 17th, 2026 06:23 PM
I appreciate your kind words, Karl. I'm glad to know that both I and the entire office were helpful in addressing your questions and needs. If you have any more queries or require assistance in the future, I'm here for you.
The loan was complete before our closing deadline and there were no issues at closing.
Reply from Erin Merryman
March 12th, 2026 01:56 PM
I'm glad to hear that everything went smoothly with the loan completion before your closing deadline, Jeremy. It's always my goal to ensure that the process is seamless and issue-free. If there's anything else I can assist you with, feel free...
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Deanna makes the process crytal clear and smooth for me as a Realtor and our mutual client. I always know that our buyers are in great hands and look forward to the compliments they give at closing on the Loan Officer (Deanna). They are always...
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Reply from Deanna Galloway
March 9th, 2026 08:39 PM
It's great to hear that the process feels clear and smooth for both you and our mutual clients, Hailey. Knowing that buyers feel well-cared-for and have positive experiences at closing is incredibly meaningful. Your trust and feedback are valued,...
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Great job by Deanna and her team!
Reply from Deanna Galloway
March 9th, 2026 06:19 PM
I'm grateful for your feedback, Cesar. It's wonderful to know that you felt the team and I did a great job. If you ever have more questions or need assistance in the future, please don't hesitate to contact me.
Mrs. Deena was exceptional and made the whole process run seamlessly . She was informative and helpful. Always quick to respond and was full of knowledge.
Reply from Deanna Galloway
March 5th, 2026 03:55 PM
I'm pleased to hear that the process was seamless for you, Lindsey. Being informative and responsive is important to me, and it's great to know you felt supported throughout. If you have any more questions or need assistance in the future,...
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Erin goes above and beyond for my clients. She puts their needs first. She is an exert on handling issues when they arise, finding solutions quickly and delivering on time. I have worked with Erin and her team for over 25 years and She is one...
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Reply from Erin Merryman
February 27th, 2026 03:11 PM
Tami, thank you for your generous feedback. I'm glad to know that my approach to prioritizing client needs and resolving issues quickly has been valuable for you. Having worked together for over 25 years is truly meaningful, and your acknowledgment...
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Erin was efficient and communicated well with us. She made the buying process a pleasure.
Reply from Erin Merryman
February 13th, 2026 03:09 PM
I'm glad to hear that you found the buying process enjoyable and that my communication met your expectations, Merrell. Efficiency and clear communication are important to me, so it's wonderful to know that it made a difference for you. If you...
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Friendly, courteous, prompt
Reply from Erin Merryman
February 13th, 2026 03:10 PM
Dennis, I appreciate your feedback on the service you received. It's important to me to be friendly, courteous, and prompt in every interaction. If there's anything more I can do to assist you in the future, I'm just a call or message away.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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