F
Four Corners, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Communication was great
Reply from Cynthia Eason
June 3rd, 2025 03:57 AM
I'm glad to hear that you were satisfied with the communication, Nerissa. It was a pleasure assisting you, and I appreciate your feedback.
no comment
thank you
Reply from Heather Helmer
May 22nd, 2025 05:42 PM
Thank you for your rating, Lisa. If you have any further feedback or need assistance, feel free to reach out. We appreciate your support.
Heather was amazing throughout the entire process. She kept us well informed with great communication. I enjoyed the email videos of the process as well.
Reply from Heather Helmer
April 25th, 2025 02:34 PM
Thank you for the review. It was a pleasure working with you all as well. Enjoy your new home!
Great communication throughout transaction
Reply from Cynthia Eason
April 12th, 2025 02:22 PM
I'm glad to hear that you appreciated the communication throughout your transaction, Carl. It was a pleasure assisting you at Highlands Residential Mortgage, Ltd. If you have any further questions or need assistance in the future, please feel...
read more
Carolyn was extremely helpful. Any questions we had she was there to answer. Her answers were informative. We could not have had a better experience. We would highly recommend Carolyn to anyone in need of her services.
read more
Reply from Carolyn Knigge
March 26th, 2025 11:53 PM
I'm thrilled to hear that you had such a positive experience. It was a pleasure assisting you, and I appreciate your recommendation. Thank you for your kind words and trust in my services at Highlands Residential Mortgage, Ltd.
Carolyn is amazing at her job. She knows the business Inside and out. I will
contine referring her to my clients in the future.
Reply from Carolyn Knigge
March 26th, 2025 11:54 PM
Marla - I'm thrilled to hear that you are satisfied with my work and feel confident in referring me to your clients. Thank you for your kind words and for trusting me with your business.
The communication, attention to detail, and level of care was outstanding
Reply from Carolyn Knigge
March 26th, 2025 11:54 PM
I'm thrilled to hear that you found the communication, attention to detail, and level of care outstanding. It was a pleasure working with you, and I appreciate your kind words.
Heather was great and helped me a lot through the home buying process.
Reply from Heather Helmer
March 20th, 2025 01:17 PM
Thank you so much, Noah! It was a pleasure working with you. I'm thrilled to hear that you felt supported throughout the home buying process. If you ever have any questions or need assistance in the future, please don't hesitate to reach out....
read more
Thank you for a seamless closing!
Reply from Heather Helmer
March 20th, 2025 04:28 PM
Hi Becky, I'm thrilled to hear that you had a seamless closing experience! It was a pleasure working with you, and I'm so glad everything went smoothly with your client. If you need anything in the future or have any questions, feel free to...
read more
We are repeat customers of Heather's. She is amazing and makes a complicated process so easy!
Reply from Heather Helmer
January 7th, 2025 02:51 PM
Thank you! It is always a pleasure working with you all. Love seeing happy endings.
51–60 of 166
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
