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Highlands Residential Mortgage, Ltd. - Allen,...
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
It was a great experience because of how professional and communicative everyone was. Thank you to the whole team for getting us to the finish line.
Reply from Jeffery Brooks
May 8th, 2026 01:06 PM
Meghan, I'm pleased to hear that you had a great experience with our professional and communicative team. Your appreciation is valued, and I'm thankful for the opportunity to assist you. If there's anything more you need in the future, please...
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Excellent service and staff
Reply from Jeffery Brooks
May 8th, 2026 05:46 PM
Cristian, I appreciate your kind words about the service and staff. I'm glad we could provide a positive experience for you. If you need any further assistance, feel free to reach out.
Jeff and team were great! They communicated with us every step of the way. We were always informed through the process.
Reply from Jeffery Brooks
May 8th, 2026 05:01 PM
Tyana, I'm glad to hear that you felt well-informed throughout the process and that my team and I could provide great communication. Your feedback is appreciated, and if there's anything more you need, please don't hesitate to reach out.
You made the process easy and communicated with me every step of the way.
Reply from Jeffery Brooks
May 6th, 2026 01:52 PM
Linda, I'm grateful to hear that you found the process easy and appreciated the communication throughout. If there's anything else I can assist you with, please let me know.
As a first time home buyer, words can not express how wonderful Jeff and his team were! Jeff, Robert and Lori THANK YOU! From the time we first applied until the day we closed the process was seamless. If you aren't choosing Highlands Residental...
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Reply from Jeffery Brooks
May 6th, 2026 06:33 PM
LaDawn, I'm so happy to hear that your first home buying experience was seamless with the help of Robert, Lori, and me. Your kind words mean a lot to us, and I'm grateful you chose Highlands Residential Mortgage for this important journey....
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Jeff and Robert were responsive and thorough!
Very much appreciated
Reply from Jeffery Brooks
May 4th, 2026 04:23 PM
Daniel, I appreciate your kind words about the responsiveness and thoroughness you experienced with Robert and me. If there’s anything more you need or any questions you have, feel free to reach out.
I would go back to Jeff again , process was very smooth. they connect with you 2-3 times a week to make sure everything is going great . Love this company a lot . They made everything easy for me .
Reply from Jeffery Brooks
April 30th, 2026 01:31 PM
Mary, I'm glad to hear that the process was smooth for you and that the consistent communication was helpful. It's wonderful to know you had such a positive experience with Highlands Residential Mortgage. If you ever need assistance in the...
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Jeff came in at the last minute and got my buyers' financing done after it not working out with another lender. His communication was great throughout the whole process and I'm happy he got us to the finish line so quickly.
Reply from Jeffery Brooks
April 27th, 2026 01:50 PM
Mary, I'm pleased that I could step in and help your buyers secure their financing swiftly. Keeping the communication clear and effective is something I strive for, and I'm glad it made a difference. If there's anything else I can assist with...
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The entire team was great!
Reply from Jeffery Brooks
April 23rd, 2026 12:53 PM
I'm glad to hear that you had such a positive experience with the team, Manuel. Your kind words mean a lot, and I'm here if you need any further assistance.
the patience and helpfulness walking us through the process.
Reply from Jeffery Brooks
April 2nd, 2026 05:42 PM
I'm grateful to know that my patience and guidance were beneficial to you during the process, Wanda. It's important to me that you felt supported every step of the way. If there's anything else I can do for you now or in the future, please...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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