Highlands Residential Mortgage, Ltd. - Allen, TX's Cover Image
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Highlands Residential Mortgage, Ltd. - Allen,..., Dublin, OH

A Higher Standard of Lending

Dublin, OH
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Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours(Open now)
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24 hours
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24 hours
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5 Star
97%
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3%
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Reviews from Web
  • T
    Tyler J
    Ashland, OH
    Posted on May 28th, 2026 04:10 PM
    Adam is the best loan officer I've ever worked with!
    Reply from Adam Bracken
    May 31st, 2026 04:10 PM
    Tyler, thank you for your appreciated feedback! I'm grateful to have had the opportunity to assist you, and I'm glad to hear about your positive experience.
  • N
    Nikolas K
    Ashland, OH
    Posted on May 27th, 2026 10:19 PM
    Great communication and expertise!
    Reply from Adam Bracken
    May 30th, 2026 10:20 PM
    Nikolas, I appreciate your feedback on my communication and expertise. I'm glad to have been able to assist you effectively. Thank you for your kind words!
  • S
    Scott P U
    Columbus, OH
    Posted on May 27th, 2026 12:05 PM
    Quick, understanding
    Reply from Derek Harris
    May 30th, 2026 01:47 PM
    Hi Scott, Thanks for taking the time to complete this review. It was great working with you, and I hope all goes well with your move into the new home. Don't hesitate to reach out with any questions or if I can help in the future.
  • N
    Nicole K
    Westerville, OH
    Posted on May 26th, 2026 12:06 PM
    Efficient and easy to work with.
    Reply from Zach Appleby
    May 29th, 2026 12:07 PM
    Nicole, I'm happy to hear that you found working with me efficient and easy. Thank you for sharing your experience!
  • T
    Tatum K
    Ashland, OH
    Posted on May 26th, 2026 11:44 AM
    Adam was personable, professional, and reachable. He was quick to respond to our questions and was easy to talk to at any hour. Having that ability made our process so much easier . we are so grateful to have had Adam.
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    Reply from Adam Bracken
    May 29th, 2026 11:45 AM
    Tatum, I'm so pleased to hear that my support was helpful during your process. Being accessible and responsive is important to me, and I'm glad it made things easier for you. Thank you for your kind words!
  • M
    Mark F
    Lithopolis, OH
    Posted on May 21st, 2026 07:40 PM
    Very knowledgeable and informative of the process, would recommend to family and friends
    Reply from Zach Appleby
    May 24th, 2026 07:41 PM
    Mark, I'm pleased to know that you found my knowledge and information about the process helpful. Your recommendation to family and friends is greatly appreciated. Thank you!
  • J
    Jacob S W
    Marion, OH
    Posted on May 17th, 2026 11:09 AM
    Zach answered all of my questions, and he was very quick with responses. The closing apprached very fast because of his hard work and attention to detail. I will be calling Zach again when I am in need of a mortgage or refinance.
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    Reply from Zach Appleby
    May 20th, 2026 11:09 AM
    Jacob, I'm pleased to hear that my quick responses and attention to detail made the closing process smooth for you. I'm grateful for your trust and look forward to assisting you with any future mortgage or refinance needs. Thank you for your...
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  • M
    Mandy H R
    Marion, OH
    Posted on May 15th, 2026 12:21 PM
    Zach is an expert in his field. His level of knowledge and communication makes every transaction smooth. I appreicate Zach's work and he is a vital part of our team
    Reply from Zach Appleby
    May 18th, 2026 12:22 PM
    Mandy, I'm grateful for your kind words and appreciation. It's appreciated to know that my knowledge and communication have contributed to smooth transactions for your team. Thank you for considering me a vital part of your success.
  • J
    Jonathan W L
    Hilliard, OH
    Posted on May 14th, 2026 06:23 PM
    Zach was communicative, available when I needed him, and readily explained any aspects of the process that I had questions about.
    Reply from Zach Appleby
    May 17th, 2026 06:23 PM
    Jonathan, I'm glad to hear that you found my communication and availability helpful throughout the process. It's important to me that all your questions were addressed, and I appreciate your kind words. Thank you for trusting me with your mortgage...
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  • Z
    Zainab Y
    Dublin, OH
    Posted on May 14th, 2026 01:21 PM
    Hard work and we are glad we chose Highlands Mortgage because they were so honest and with great diligence we were able to turn the key to the house in a week and close.
    Reply from Zach Appleby
    May 17th, 2026 01:22 PM
    Zainab, I'm pleased to hear that you had a positive experience with Highlands Residential Mortgage. It's great to know that our honesty and diligence helped you close on your house quickly. Thank you for choosing us for this important step...
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    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.