Southwest Regional, Las Vegas, NV
A Higher Standard of Lending
Las Vegas, NV
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
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Pia was always a phone call away, even after business hours.
Reply from Pia Bustos
October 21st, 2025 04:06 PM
Thank you for sharing this, Charles. I'm pleased to hear that my accessibility has been valuable to you, even beyond typical hours. If there's ever anything more I can assist with, please don't hesitate to contact me.
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Pia is very knowledgeable and dependable. She would always pick up my calls and answer questions that I might have with any of the process. Very friendly and approachable. Thank you for having her .
Reply from Pia Bustos
October 20th, 2025 07:51 PM
I appreciate your feedback, Roselle. It's important to me that you feel supported and informed throughout the process. I'm glad I could be there for your questions and provide the assistance you needed. Don't hesitate to reach out if there's...
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Very professional
Reply from Melissa Redona
October 15th, 2025 05:16 PM
It was a pleasure working with you and Serrena. Thank you for trusting me throughout the process. Congratulations :-)
family always knew they could reach out to him if they had questions or concerns. Thmark you for taking care of my family with their first home purchase.
Reply from Eddie Salton Jr.
October 6th, 2025 06:07 PM
It was truly a privilege to support your family through their first home purchase, Donna. Knowing they felt comfortable reaching out with any questions or concerns is incredibly important to me. If there's anything else I can do to assist them...
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Pia always does an amazing job. She's my go-to for a reason. Always reliable, quick to respond and gets things done smoothly every single time. Appreciate all her help as always!
Reply from Pia Bustos
October 7th, 2025 09:01 PM
I'm truly grateful for your kind words. It's fulfilling to know that my approach consistently meets your expectations. Your trust and appreciation mean a lot, and I'm here whenever you need assistance. Thank you for making me your go-to.
Eddie is incredibly professional, and very friendly! Communication was absolutley wonderful. We are so very grateful he was the one to help us buy our very first home! ❤️ We couldnt be more happy with our experience, and if we ever need it,...
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Reply from Eddie Salton Jr.
October 3rd, 2025 03:32 PM
It was my pleasure to help you through the process of buying your first home. I'm grateful for your kind words about my communication and professionalism. If you ever need assistance in the future, don't hesitate to reach out. Enjoy your new...
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I just want to say thank you to Brian, he was so helpful with the process. Brian helped us get a great deal and really explained step by step. Brian was very honest and got us exactly what he said he would. I will recommend Brian to family...
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Reply from Brian Almero
October 5th, 2025 11:29 PM
I appreciate your kind feedback, Michael. I'm glad I could assist you with the process and help secure a great deal. It's important to me that everything is clear and honest throughout. If your family or friends are ever in need of guidance,...
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He was very easy to work with and made me feel like family. It was easy to open up to him because he was kind, patient, and supportive every step of the way. He truly knows what he’s doing and is both professional and trustworthy. He explained...
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Reply from Brian Almero
October 3rd, 2025 08:25 PM
Thank you very much for sharing your positive experience, Alyssa. I'm glad to hear that my approach made you feel comfortable and supported throughout the process. It's important to me that everything was clear and convenient for you. If any...
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Quick response time and excellent communicatio.
Reply from Gregory Miller
October 2nd, 2025 02:43 PM
I appreciate you highlighting my quick response and communication. It's important to me that you feel informed and supported throughout the process. If there's anything more I can assist with, please don't hesitate to let me know.
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She is always available!
Reply from Pia Bustos
September 25th, 2025 04:23 PM
I appreciate your feedback! I'm glad to know that my availability was helpful to you. If there's anything else you need assistance with, please feel free to reach out.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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