

Prescott, AZ
A Higher Standard of Lending
Prescott, AZ

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Shannon is incredibly responsive, caring and professional. From when we purchased our home in 2022 to our refinance this year, she had kept in touch throughout the wait for the interest rates to lower. We will not use anyone else for our mortgage...
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Working with Shannon and her team is an easy process with no stress. Confident that she will take care of everything correctly and timely. She keeps in close contact sending reminders for documents to be completed to keep the process going....
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Shannon is always a joy to work with. She goes above and beyond the normal.
great followup
Shannon was a great professional. He knowledge helped us move forward with purchasing our forever home! The whole team was very professional.
Shannon was on top of everything and very communicative with me through the whole transaction. I couldn't have asked for better service.
Good communication
The customer service received was excellent! I was kept informed every step of the way. Shannon has the experience to foresee what is coming down the road and make adjustments as needed for a successful closing. My clients were super happy...
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Very friendly and helpful. Always informed us on what we needed to do and did her job efficiently
Shannon and Daniel were wonderful. They answered all of our questions, explained everything thoroughly. We felt like they really cared about us getting our new home.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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