

Prescott, Prescott, AZ
A Higher Standard of Lending
Prescott, AZ

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Curt is the best Loan Officer next to Shannon Dalpiaz.
Reply from Curt Dalpiaz
July 13th, 2026 06:11 PM
Thank you, Brian, for your kind words. I'm pleased to know that you had a positive experience working with both Shannon and me. If there's anything else you need, please feel free to reach out.
Seemed to move through smoothly and kept me informed .
Reply from Shannon Dalpiaz
July 6th, 2026 07:58 PM
John, I'm pleased to hear that everything moved smoothly and that you felt well-informed throughout the process. Thank you for sharing your experience with me.
Shannon Dalpaiz kept all parties informed every step of the way, making the transaction smooth and stress-free. She was professional, thorough, and always available to answer questions and provide updates. Her communication, attention to detail,...
read more
Reply from Shannon Dalpiaz
June 30th, 2026 02:17 PM
Tamara, I appreciate your thoughtful review and am glad to know that my communication and attention to detail made the transaction smooth for you. It's great to hear that you found the process stress-free and professional. Thank you for recommending...
read more
Shannon treated us perfectly and was with us every step of the way and helped us get into our first home I was expecting tons and tons of paperwork and she made it so easy! The app helped show us where we were at in the process and Shannon...
read more
Reply from Shannon Dalpiaz
June 29th, 2026 06:34 PM
Cody, I'm truly grateful for your kind words and pleased to hear that I could make the process of getting into your first home easier for you. It's wonderful to know that the app and my updates were helpful along the way. Thank you for choosing...
read more
Shannon answered my questions fast. Shannon also made the process very smooth.
Reply from Shannon Dalpiaz
June 23rd, 2026 01:19 PM
McKaylee, I'm glad to hear that I could answer your questions quickly and help make the process smooth for you. Thank you for sharing your positive experience.
It couldn't have gone smoother. So kind, over and above with helping us.
Reply from Shannon Dalpiaz
June 12th, 2026 03:01 PM
Debra, I'm grateful for your kind words and pleased to hear that everything went smoothly. I'm happy to have been able to assist you throughout the process.
Shannon and her team were kind, responsive and clearly cared. We had numerous delays - on our side - and they were gracious in accommodating us.
Reply from Shannon Dalpiaz
June 11th, 2026 01:07 PM
Becky, I'm pleased to know that you felt supported by me and my team despite the delays. Your kind words about our responsiveness and care mean a lot. If there's anything else you need, please let me know.
Shannon was so helpful and responsive and made sure my first home purchase was seamless and so easy! I appriciate her so much!
Reply from Shannon Dalpiaz
June 4th, 2026 04:01 PM
Feliz, I'm glad to hear that your first home purchase felt seamless and easy. I appreciate your kind words and am happy to have been helpful and responsive throughout the process.
Working with Shannon made this transaction smooth from start to finish! Great communication, knowledgeable, and always there to help my buyers every step of the way. Thank you for a smooth transaction — looking forward to working together again...
read more
Reply from Shannon Dalpiaz
May 25th, 2026 03:52 PM
Carie, I'm thankful for your kind words. It's appreciated to know that I could provide a smooth transaction and assist your buyers effectively. I look forward to working with you again in the future!
Curt and team really care about their clients, excellent Communication skills and always eager to help.
Reply from Curt Dalpiaz
May 20th, 2026 03:51 PM
Thank you for your kind words, Matthew. I'm pleased to know that you felt well-supported by our team's communication and dedication. If there’s anything more we can do for you, please feel free to reach out.
10 of 250
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
![]()