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Prescott in Prescott, AZ

Prescott, Prescott, AZ

A Higher Standard of Lending

Prescott, AZ
4.93
(245)
Company Logo
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture...... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Overall Ratings
4.93
(245)
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Reviews from Web
  • D
    Debra A W
    Prescott Valley, AZ
    Posted on June 9th, 2026 03:00 PM
    It couldn't have gone smoother. So kind, over and above with helping us.
  • B
    Becky A T
    Prescott Valley, AZ
    Posted on June 8th, 2026 01:07 PM
    Shannon and her team were kind, responsive and clearly cared. We had numerous delays - on our side - and they were gracious in accommodating us.
  • F
    Feliz E M
    Prescott, AZ
    Posted on June 1st, 2026 04:00 PM
    Shannon was so helpful and responsive and made sure my first home purchase was seamless and so easy! I appriciate her so much!
    Reply from Shannon Dalpiaz
    June 4th, 2026 04:01 PM
    Feliz, I'm glad to hear that your first home purchase felt seamless and easy. I appreciate your kind words and am happy to have been helpful and responsive throughout the process.
  • C
    Carie B
    Chino Valley, AZ
    Posted on May 21st, 2026 12:42 PM
    Working with Shannon made this transaction smooth from start to finish! Great communication, knowledgeable, and always there to help my buyers every step of the way. Thank you for a smooth transaction — looking forward to working together again...
    read more
    Reply from Shannon Dalpiaz
    May 25th, 2026 03:52 PM
    Carie, I'm thankful for your kind words. It's appreciated to know that I could provide a smooth transaction and assist your buyers effectively. I look forward to working with you again in the future!
  • M
    Matthew R
    Prescott Valley, AZ
    Posted on May 17th, 2026 03:50 PM
    Curt and team really care about their clients, excellent Communication skills and always eager to help.
    Reply from Curt Dalpiaz
    May 20th, 2026 03:51 PM
    Thank you for your kind words, Matthew. I'm pleased to know that you felt well-supported by our team's communication and dedication. If there’s anything more we can do for you, please feel free to reach out.
  • S
    Sasha R
    Prescott Valley, AZ
    Posted on May 17th, 2026 03:04 PM
    Working with Curt, Shannon, and the entire Highlands team made our home-buying experience so much easier. They made what could have been a stressful process feel smooth and organized every step of the way. Communication was amazing, they were...
    read more
    Reply from Curt Dalpiaz
    May 20th, 2026 03:05 PM
    I'm grateful for your kind words, Sasha. It's appreciated to hear that you felt supported and that the process went smoothly with the help of Shannon and the team. If you have any more questions or need assistance in the future, I'm always...
    read more
  • S
    Scott E T
    Paulden, AZ
    Posted on May 12th, 2026 11:20 AM
    The communication was grat keeping us informed at all times
    Reply from Shannon Dalpiaz
    May 15th, 2026 08:24 PM
    Scott, I'm grateful for your feedback. It's great to hear that my communication kept you well-informed throughout the process. If there's anything further you need, please feel free to reach out.
  • D
    Douglas W
    Chino Valley, AZ
    Posted on April 17th, 2026 12:51 PM
    I received lots of communications, and she answered the phone every time I had a question; she was there. I never needed to leave a message.
    Reply from Shannon Dalpiaz
    April 20th, 2026 12:51 PM
    Douglas, I'm pleased to hear that you found my communication helpful and that I was able to answer your questions promptly. If there's anything else you need or any further assistance required, please feel free to reach out.
  • B
    Bailey M
    Prescott, AZ
    Posted on April 5th, 2026 07:20 PM
    She has been extremely helpful and good at communicating.
    Reply from Shannon Dalpiaz
    April 8th, 2026 07:21 PM
    Bailey, I appreciate your feedback. I'm glad to know that you found my communication helpful throughout your process. If there's anything more I can do to assist you, feel free to reach out any time.
  • W
    William M
    Paulden, AZ
    Posted on April 3rd, 2026 03:22 PM
    , responsive, and very knowledgeable.
    Reply from Curt Dalpiaz
    April 6th, 2026 03:22 PM
    I'm glad to hear that you're satisfied with my responsiveness and knowledge, William. It's important to me to be as helpful as possible throughout your process. If you have any more questions or need assistance in the future, please don't hesitate...
    read more
  • 10 of 245
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.
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