Prescott, AZ
A Higher Standard of Lending
Prescott, AZ
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Shannon and staff were well organized; they thoroughly explained things when I had a question; she was responsive, courteous, and friendly in all our conversations during this somewhat stressful processs!
Reply from Shannon Dalpiaz
April 18th, 2025 01:45 PM
I'm thrilled to hear that you found our team well-organized and responsive during the process. It was a pleasure assisting you, and I appreciate your kind words about our service. Thank you for choosing Highlands Residential Mortgage, Ltd.
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Curt is a good listener and is very friendly, courteous and knowledgeable. It was a pleasure to work with him.
Reply from Curt Dalpiaz
March 19th, 2025 05:11 PM
Christy, thank you so much for your kind words! I'm thrilled to hear that you had a positive experience. It was a pleasure working with you as well, and I'm glad I could assist in your mortgage journey. If you ever need anything else or have...
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As a Realtor, I understand the value of having a lender that is very attentive to the client and to detail. Shannon was always available for my client (who was the buyer). She was able to get the approval in a timely manner. I plan to refer...
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Reply from Shannon Dalpiaz
March 2nd, 2025 07:47 PM
Jill, thank you so much for your thoughtful review. It was truly a pleasure working with you and your client. I'm so glad to hear that you found the process smooth and timely. It's always my goal to provide the best service possible and ensure...
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Shannon was available no matter what time of day to return my phone call and answer my questions. She shows serious concern for her clients!
Reply from Shannon Dalpiaz
March 1st, 2025 03:54 AM
Kathleen, thank you so much for your kind words! I’m thrilled to know that my availability and dedication made a positive impact on your experience. It's always my goal to ensure my clients feel supported and have all their questions answered....
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Curt and Shannon were great to work with. Always very helpful and courteous.
Reply from Curt Dalpiaz
February 20th, 2025 12:02 PM
Kurt, thank you so much for your kind words! It was a pleasure working with you, and I'm thrilled to hear that you found both Shannon and myself helpful and courteous. We're here to make the process as smooth as possible for you, and it means...
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Professional and curteous. Great communication & response.
Reply from Curt Dalpiaz
February 18th, 2025 04:51 PM
Thank you, William, for your kind words and positive feedback. I'm thrilled to hear that you found the communication and response to be top-notch. It's always my goal to provide professional and courteous service, and I'm glad it made a difference...
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Shannon is very knowledgeable and professional, I'm challenged with the use of modern technology and Shannon was very patient and helped me navigate the system, she basically held my hand though the process. I would use her again and I have...
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Reply from Shannon Dalpiaz
February 18th, 2025 12:51 PM
Jeanne, thank you so much for your kind words! It was truly a pleasure working with you, and I'm thrilled to hear that you found my support helpful. Navigating modern technology can be tricky, but I'm glad I could assist in making the process...
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Shannon was able to quickly get my prospects requalified and everything went seamlessly, with the lending of the transaction from beginning to end.
Reply from Shannon Dalpiaz
February 4th, 2025 02:09 PM
Steven, I'm so glad to hear everything went smoothly with your prospects' requalification and that the lending process was seamless. It was a pleasure working with you, and I appreciate you taking the time to share your positive experience....
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Shannon and her team are friendly, professional, and efficient. Great experience!
Reply from Shannon Dalpiaz
January 23rd, 2025 01:26 PM
I'm so glad to hear that you had a great experience, Aaron! My team and I appreciate your kind words and 5-star rating. We always aim to provide a friendly, professional, and efficient service at Highlands Residential Mortgage, Ltd. We look...
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Curt was very helpful through our entire process.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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