

Prescott, AZ
A Higher Standard of Lending
Prescott, AZ

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Professiona.
Reply from Shannon Dalpiaz
December 22nd, 2025 02:56 PM
Thank you for your feedback, William. I'm pleased to know that you found the experience professional. If there’s anything more I can assist you with, please don't hesitate to get in touch.
Curt was very responsive to all my questions. He guided me through the process.
Reply from Curt Dalpiaz
December 15th, 2025 07:11 PM
I appreciate your feedback, William. I'm glad to hear that my responsiveness and guidance were helpful throughout your process. If you have any more questions or need further assistance, feel free to reach out at any time. Thank you for placing...
read more
Communication was very good.
Reply from Curt Dalpiaz
December 4th, 2025 05:23 PM
I appreciate your feedback on the communication, Dale. It's important to me to maintain clear and open lines to ensure everything goes smoothly. If there's anything more I can do for you, please let me know.
Shannon is very knowledgeable and helpful. We appreciated everything! We would highly reccomend her.
Reply from Shannon Dalpiaz
November 18th, 2025 06:49 PM
I'm grateful for your kind words, Floyd. It's great to hear that my knowledge and support were valuable to you. If there’s anything more I can do for you in the future, please feel free to reach out. Thank you for recommending me and choosing...
read more
The experience your team had and how fast your team was able do in a short time
Reply from Shannon Dalpiaz
October 3rd, 2025 02:47 PM
I'm pleased to know that the team's efficiency made a positive impact on your experience, Barbara. Ensuring a timely process is a priority for me, and I'm glad it resonated with you. If there's anything else you need or further assistance required,...
read more
Easy to communicate with
Reply from Shannon Dalpiaz
September 28th, 2025 05:27 PM
I'm glad to hear that you found communication easy, Marlo. It’s important to me to make the process as smooth as possible for my clients. If you need any further assistance, feel free to reach out.
Everything went smooth and fast. Curt made himself available to me 24/7. He definitely goes the extra for his client.
Reply from Curt Dalpiaz
September 25th, 2025 01:43 PM
It's great to hear that everything proceeded smoothly and swiftly for you. I believe in making myself available to ensure a seamless process, and I'm glad that my efforts were helpful to you. Thank you for your feedback and trust in Highlands...
read more
Extremely helpfu, smooth explanations of each steps of loan process. Wonderful service! Thank you!
Reply from Shannon Dalpiaz
July 31st, 2025 01:32 PM
I'm delighted to hear that you found the loan process clear and smooth with my explanations, Beth. It was a pleasure to assist you, and I truly appreciate your kind words. If you have any further questions or need assistance in the future,...
read more
Shannon was very helpful and extremely fast at responding to any of our questions!!!
Reply from Shannon Dalpiaz
July 31st, 2025 12:26 PM
I'm pleased to hear that you found my responses helpful and timely, Madison. It was great working with you, and I'm glad I could assist with your questions. If you ever need anything else, please don't hesitate to reach out.
Very pleasant experience w/ Shannon & her Tram.
Reply from Shannon Dalpiaz
July 11th, 2025 10:12 PM
I'm happy to know you had a pleasant experience with my team and me, Heather. I truly enjoyed working with you and appreciate your feedback. If there's anything more I can do for you, please don't hesitate to contact me.
31–40 of 251
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
![]()