Prescott, AZ
A Higher Standard of Lending
Prescott, AZ
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
This is the second time we were able to have Shannon help us out. Direct to the point advice. Great communication. Expedient service. As long as we're in AZ, Shannon will be our only Manager! Thank you! Again!
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Reply from Shannon Dalpiaz
February 12th, 2026 09:51 PM
I appreciate your continued trust and confidence in my services, Luke. Your kind words about my communication, advice, and service speed mean a lot to me. It's wonderful to hear that I could assist you effectively for a second time. If there's...
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Clear communication from Shannon through all phases of the transaction.
Reply from Shannon Dalpiaz
February 6th, 2026 03:20 PM
Melissa, thank you for highlighting the clarity of communication during your transaction. It’s rewarding to know that this aspect of my service resonated with you. If there’s anything more I can assist with, please feel free to reach out.
Shannon was prompt and friendly throughout the loan and escrow process.
Reply from Shannon Dalpiaz
February 3rd, 2026 03:24 PM
Jeffrey, I'm thankful for your kind review. It's great to know that my promptness and friendly approach made a positive impact during your loan and escrow process. If you have any further questions or need assistance in the future, don't hesitate...
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Shannon was always willing to work with us on questions we had with regards to various escrow items. We appreciate that tremendously.
Reply from Shannon Dalpiaz
January 21st, 2026 03:49 PM
I appreciate your kind words, Elizabeth. I’m glad I could assist you with your escrow questions and that you found it helpful. Please feel free to reach out if there’s anything else I can help you with in the future. Your feedback means a lot....
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Shannon was always available to explain and/or adjust items as needed. Very pleased with service of her and her team.
Reply from Shannon Dalpiaz
January 21st, 2026 04:58 PM
Jon, thank you for your positive feedback. I’m pleased to hear that you appreciated my availability and the service I provided. It’s important to me to be responsive and adaptable to your needs. If you have any future questions or require further...
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Communication, clear instructions, sound advice
Reply from Shannon Dalpiaz
January 1st, 2026 03:09 PM
Your feedback, Tyler, is greatly appreciated. I'm glad the communication, clear instructions, and advice met your expectations. If you need further assistance or have more questions down the line, feel free to reach out. Thank you for sharing...
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Best Loan Officer ever.
Reply from Curt Dalpiaz
December 29th, 2025 04:34 PM
I'm grateful for your kind words, Brian. It’s rewarding to know that you had such a positive experience. If you need anything else or have further questions, feel free to reach out. Thank you for choosing Highlands Residential Mortgage, Ltd....
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Curt was amazing helping me through this whole process and answering all my questions.
Reply from Curt Dalpiaz
December 29th, 2025 02:13 PM
I'm pleased to know that I could assist you effectively throughout your process, Iliana. Responding to your questions and being there for you was important to me. Should you have any more questions or need further assistance, don't hesitate...
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Shannon is there at anytime to answer questions and give you the best advice possible!
Reply from Shannon Dalpiaz
December 23rd, 2025 01:42 PM
It’s great to hear that you felt supported and received helpful advice, Paul. Being available to answer your questions and provide guidance is important to me. If you have any more inquiries in the future, please don't hesitate to get in touch....
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Everything
Reply from Curt Dalpiaz
December 22nd, 2025 09:11 PM
Thank you for your feedback, Manoj. I appreciate the 5-star rating and am glad to know you had a positive experience. If there's anything else you'd like to discuss or any additional assistance you need, please feel free to reach out.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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