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Highlands Residential Mortgage, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
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Kim and her team did a fantastic job to get us the mortgage we needed. We love our house and I will only call Highlands for any mortgage needs in the future!
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Very good group of people to work with! Made our fist home buying experience easy and enjoyable!
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Thank you so much for your hard work, dedication, and for truly making my client a priority—especially given the tight time crunch. Your responsiveness, professionalism, and commitment did not go unnoticed and made a significant difference...
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Reply from John Aragon
January 29th, 2026 03:42 PM
Andria, your words are sincerely appreciated. I'm glad that I could help your client within the necessary timeframe. Ensuring that the process was handled with professionalism and responsiveness is always a priority. It was a pleasure collaborating...
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We truly enjoyed working with John and the team at Highland Mortgage. We originally started the process with another mortgage company, but it quickly became overwhelming. The process kept getting extended, the requests felt endless, and it...
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Reply from John Aragon
January 29th, 2026 03:42 PM
Liliana, I'm glad to hear that I was able to help make your experience with the mortgage process more manageable and less stressful. I'm pleased that the quick turnaround time met your needs, even with the holiday season in play. Communication...
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Great communication and urgency level to keep us on track to meet our goals!
Reply from Zach Kent
January 5th, 2026 08:16 PM
It's wonderful to know that you felt guided throughout the process, Jillian. Keeping open communication and a focus on urgency is key to achieving our goals efficiently. If there's anything further I can assist with, just let me know.
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Buying or refinancing a home is one of the biggest financial decisions most people will ever make, and the lender you choose matters more than almost anything else. Working with John Aragon at Highlands Residential Mortgage made the entire...
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Reply from John Aragon
January 29th, 2026 03:42 PM
I'm truly grateful for your thoughtful feedback. I'm pleased to hear that you felt informed and supported throughout your home financing process. Ensuring clarity and reducing stress is always my aim, and it's gratifying to know that the communication...
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Communication is great.
Thinks outside the box for the best way to get the deal done.
Always has the best interest of the client in mind.
Reply from Zach Kent
December 25th, 2025 02:38 PM
I'm glad to hear that you found our communication effective, Steven. It's important to me to explore every option to ensure we're finding the best solutions for each client. Keeping your interests at the forefront is a priority, and I'm pleased...
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Huge thank you to John Aragon Jr. and his team at Highlands Residential Mortgage Mortgage 👏We are beyond grateful for everything John did to quarterback both the sale and purchase of our new home. From start to finish, he truly led the team,...
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Reply from John Aragon
January 29th, 2026 03:42 PM
I genuinely appreciate the kind words and am thrilled to know that you felt supported throughout the process of both selling and purchasing your new home. Making sure everything goes smoothly is always my goal, and it’s encouraging to hear...
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Zach was always very great at communicating. He also was great at responding in a timely manner.
Reply from Zach Kent
December 22nd, 2025 05:05 PM
I appreciate you taking the time to share your experience, Giselle. Ensuring clear and timely communication is something I focus on, and I'm glad to hear it made a positive impact during our work together. If there's anything else you need,...
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Amazing team Kim helped out a lot answering all of our questions and calling to make sure we understood everything . would highly recommend them.
Reply from John Aragon
January 29th, 2026 03:42 PM
It's encouraging to hear that Kim provided such helpful support and ensured you understood everything clearly. I'm grateful for your recommendation and that our team could meet your needs. If you ever have further questions or require assistance,...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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