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Highlands Residential Mortgage, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
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This was my first home purchase, he made himself available to answer all my questions and made it easy for me to understand the loan process . He was always on top and things and was quick to respond when things were needed to get done . Great...
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Reply from John Aragon
February 23rd, 2026 01:42 PM
I'm glad I could assist you during your first home purchase, Kyle. Making the loan process understandable and being available to answer your questions was important to me. It's good to know that my efforts to stay on top of things contributed...
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zach and his entire team was able to help us secure financing and get all the paerwork in order to close on our dream home
Reply from Zach Kent
February 20th, 2026 06:46 PM
I appreciate your feedback, Ross. Helping you secure financing and ensuring all paperwork was ready for your dream home is what I strive for. If there's anything else I can assist you with, feel free to reach out.
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The willingness to turn over every stone to make the transaction work in the best possible way
Reply from John Aragon
February 19th, 2026 06:17 PM
I appreciate your comments, Casey. I always strive to explore every option to ensure transactions are successful and meet your needs. If there's anything more I can do for you or any questions you have, feel free to reach out. Thank you for...
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Zach handles all of my clients with care and patience. He has a significant amount of knowledge and experience to troubleshoot and help each client find the best options and select one that will get us to closing.
Reply from Zach Kent
February 18th, 2026 05:17 PM
I'm grateful for your kind words, Brady. It's important to me to approach every client situation with care and a focus on finding the best solutions. Ensuring a smooth path to closing is always my goal. If there's anything further I can do...
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The whole team was amazing and Kimberly went above and beyond to make everything work out for us in purchasing our dream home in spite of numerous issues that came up.
Reply from John Aragon
February 17th, 2026 05:10 PM
I'm pleased to hear that Kimberly and the team were able to support you through the challenges of purchasing your dream home, Rachel. Making everything work out despite the obstacles is what we're here for. If there's anything more I can assist...
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Honesty truthful
Reply from Zach Kent
February 16th, 2026 07:17 PM
Thank you for highlighting honesty and truthfulness, Daniel. I believe these qualities are fundamental to building trust and ensuring a positive experience. If you need further assistance or have any questions, please feel free to reach out....
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John Aragon, Kim and his team are absolutely fantastic to work with. They provide full transparency, timely communication and a process that puts your mind at ease. Highly recommend Highlands Residential for your home needs!
Reply from John Aragon
February 2nd, 2026 03:17 PM
It's great to hear that you had such a positive experience with our team, Kyle. Delivering transparency and timely communication is key in my approach, and I'm pleased it helped make the process easier for you. Thank you for your recommendation...
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Great company and great team!!! They helped secure a loan for my family and I so we could purchase our first home! Erika and John both are wonderful and provided so much help as we navigated a first home purchase!
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Reply from John Aragon
January 29th, 2026 03:42 PM
I'm truly pleased to hear that you and your family had a positive experience securing your first home loan, Monica. It was a pleasure working with Erika to assist you through this important milestone. If there's anything else you need as you...
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I'd like for you to replace , on this survey, the name John Aragon with Aaron Stelly, who actually took care of my questions and loan process! Because of Aaron's guidance, I was able to purchase my lake property .
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Reply from John Aragon
January 29th, 2026 03:42 PM
Julie, it sounds like Aaron Stelly played an important role in guiding you through your loan process. I'm glad to hear that he was able to assist you with purchasing your lake property. If there's anything else I can do for you, please don't...
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Very helpful and smooth easy process
Reply from John Aragon
January 29th, 2026 03:42 PM
I'm pleased to hear that you found the process smooth and helpful, Samuel. Making the mortgage journey as easy as possible is always my aim. If you ever have any questions or need further assistance, feel free to reach out. Thank you for choosing...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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