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Highlands Residential Mortgage, Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Zach and Ericka made it great for the Buyers and for me. Their communication lines were open for us all the time. I will keep you in mind for my next Buyer. Thank you!
John's response and service is nothing short of amazing.
Reply from John Aragon
August 21st, 2026 01:14 PM
Tim, I appreciate your kind words about my response and service. It's good to know that you had a positive experience. If there's anything else you need, feel free to reach out.
Your team definitely was on top of getting everything completed in a timely manner .
Reply from Zach Kent
August 13th, 2026 02:51 PM
Shannan, I'm pleased to hear that my team was able to complete everything efficiently for you. Thank you for your kind words and for sharing your experience.
I would've liked more communication
Reply from Zach Kent
August 13th, 2026 01:34 PM
Mec, I appreciate your feedback and understand the importance of communication. Please reach out to me directly so we can address any concerns you might have.
He was always on top of things and mad a very fast closing happen! Great experience!
Reply from Zach Kent
August 10th, 2026 08:47 PM
Laura, I'm happy to hear that you had a great experience and that everything went smoothly with the fast closing. Thank you for sharing your positive feedback!
Zach and his staff go above and beyond!
Reply from Zach Kent
August 10th, 2026 01:41 PM
Kelly, I appreciate your kind words about my team and me. I'm glad to know that our efforts have made a positive impact on your experience.
Highlands Mortgage made my home-buying process run smoothly. Everyone I worked with was professional, answered all of my questions, and responded quickly whenever I had concerns. They made the entire process easy and stress-free from start...
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Reply from John Aragon
August 7th, 2026 01:57 PM
Blanca, I'm grateful for your kind words and recommendation. It's nice to hear that the team and I could make your home-buying process smooth and stress-free. If you have any more questions or need assistance in the future, please feel free...
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John and Ericka are a great team. Knowledgable, transparent, available, and always accomodating. Thank you, both!
Reply from John Aragon
August 3rd, 2026 05:36 PM
Ian, thank you for your kind words about Ericka and me. I'm pleased to hear that you found us knowledgeable, transparent, and accommodating. If there's anything more we can do for you, please don't hesitate to reach out.
Zach has been my guy for a while. I trust him implicitly.
Reply from Zach Kent
July 30th, 2026 05:13 PM
John, I'm grateful for your trust and continued support. It's great to know that you have confidence in my work.
Zach is extremely knowledgeable and proactive in every aspect of the loan process. Great communication and always takes care of my clients!
Reply from Zach Kent
July 29th, 2026 03:05 PM
Nina, thank you for highlighting my knowledge and proactive approach in the loan process. I'm pleased to hear that the communication and care I provide to your clients have been valuable for you.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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