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Highlands Residential Mortgage, Allen, TX

A Higher Standard of Lending

Allen, TX
4.94
(771)
Company Logo
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture...... Show More
Company Logo
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM(Open now)
Thu
8:30 AM to 5 PM
Overall Ratings
4.94
(771)
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Reviews from Web
  • 5.0
    Encompass
    M
    Mattie H
    Richardson, TX
    Posted on June 16th, 2026 03:02 PM
    Communication was always clear and straight forward. Responses were immediate. Great team to work with !
  • W
    Walker W
    Prosper, TX
    Posted on June 13th, 2026 01:06 PM
    John is great about walking you through the process and making sure you understand exactly how everything works.
    Reply from John Aragon
    June 16th, 2026 01:06 PM
    Walker, I'm glad to hear that you found my guidance through the process helpful and clear. Understanding how everything works is important, and I'm pleased I could assist you. If you ever have more questions or need further assistance, please...
    read more
  • J
    Jordan L
    Fate, TX
    Posted on June 8th, 2026 10:44 AM
    John and his team offered excellent guidance, rapid responses to my questions and excellent advice. They went above and beyond!
    Reply from John Aragon
    June 11th, 2026 03:07 PM
    Jordan, I'm grateful for your positive feedback. It's nice to know that my team and I could provide you with excellent guidance and advice. We're happy to have gone above and beyond for you. If there's anything else you need, please feel free...
    read more
  • L
    Linda Z
    Rockwall, TX
    Posted on June 3rd, 2026 10:48 PM
    John kept me up to date with changes and paperwork that needed to be signed. He's a great asset to Highlands.
    Reply from John Aragon
    June 8th, 2026 05:57 PM
    Linda, I appreciate your kind words and am glad to know that I could keep you updated throughout the process. It's great to be recognized as a valued part of Highlands Residential Mortgage. If there's anything more you need, please feel free...
    read more
  • 5.0
    Encompass
    B
    Bryan T M
    Mckinney, TX
    Posted on June 2nd, 2026 12:25 PM
    Zach and the entire Highlands Residential Mortgage Team took impeccable care of us once again! Highly recommend.
    Reply from Zach Kent
    June 5th, 2026 01:09 PM
    Bryan, I'm thankful for your recommendation and am glad to hear that you felt well taken care of by both me and the Highlands Residential Mortgage Team. If there's anything else we can assist you with, please don't hesitate to reach out.
  • 5.0
    Encompass
    C
    Curt S
    Johnson City, TX
    Posted on June 1st, 2026 02:35 PM
    Zach kept me up to date with all information, information that may be requested as well as status of the loan process. Before closing, there were a few speed bumps that Zach handled without drama. We ended up closing/funding sucessfully as...
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    Reply from Zach Kent
    June 4th, 2026 02:36 PM
    Curt, I'm pleased to hear that you felt well-informed throughout the loan process. Handling any challenges smoothly is always a priority for me, and I'm glad we could close on the day you hoped for. If you have any more questions or need assistance...
    read more
  • N
    Nicholas C
    Greenville, TX
    Posted on June 1st, 2026 02:14 PM
    John and team, you have been incredibly helpful through our entire home buying process. Your support and wisdom drawn from a wealth of experience made this the most seamless home purchase ever in 30 years of home ownership. Thank you! We are...
    read more
    Reply from John Aragon
    June 4th, 2026 02:15 PM
    Nicholas, I'm thankful for your kind words and am pleased to hear that my team and I could support you through your home buying journey. It's wonderful to know that our experience contributed to a seamless process for you. If there's anything...
    read more
  • J
    Jordan M
    Rockwall, TX
    Posted on June 1st, 2026 12:05 PM
    Aaron made this closing happen in 2 weeks
    Reply from John Aragon
    June 4th, 2026 08:35 PM
    Jordan, I'm pleased to hear that Aaron was able to facilitate a quick closing for you. If you have any other needs or questions, please feel free to reach out.
  • 5.0
    Encompass
    J
    Jason N
    Sherman, TX
    Posted on June 1st, 2026 11:56 AM
    Great customer service . Quick response . Readily available .
    Reply from Zach Kent
    June 4th, 2026 08:10 PM
    Jason, I appreciate your positive feedback on the customer service and quick responses you experienced. I'm glad to hear that you found me readily available. If there's anything else you need, please let me know.
  • 5.0
    Encompass
    J
    Joseph F S
    Mount Vernon, TX
    Posted on May 31st, 2026 12:02 PM
    Zach and his team were professional and proficient great job
    Reply from Zach Kent
    June 3rd, 2026 06:02 PM
    Joseph, I'm grateful for your kind words. It's nice to hear that you found our team professional and proficient. If you need anything else, please feel free to reach out.
  • 10 of 771
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.
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