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Highlands Residential Mortgage, Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture...... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM(Open now)
Thu
8:30 AM to 5 PM
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Reviews from Web
Communication was always clear and straight forward. Responses were immediate. Great team to work with !
John is great about walking you through the process and making sure you understand exactly how everything works.
Reply from John Aragon
June 16th, 2026 01:06 PM
Walker, I'm glad to hear that you found my guidance through the process helpful and clear. Understanding how everything works is important, and I'm pleased I could assist you. If you ever have more questions or need further assistance, please...
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John and his team offered excellent guidance, rapid responses to my questions and excellent advice. They went above and beyond!
Reply from John Aragon
June 11th, 2026 03:07 PM
Jordan, I'm grateful for your positive feedback. It's nice to know that my team and I could provide you with excellent guidance and advice. We're happy to have gone above and beyond for you. If there's anything else you need, please feel free...
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John kept me up to date with changes and paperwork that needed to be signed. He's a great asset to Highlands.
Reply from John Aragon
June 8th, 2026 05:57 PM
Linda, I appreciate your kind words and am glad to know that I could keep you updated throughout the process. It's great to be recognized as a valued part of Highlands Residential Mortgage. If there's anything more you need, please feel free...
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Zach and the entire Highlands Residential Mortgage Team took impeccable care of us once again! Highly recommend.
Reply from Zach Kent
June 5th, 2026 01:09 PM
Bryan, I'm thankful for your recommendation and am glad to hear that you felt well taken care of by both me and the Highlands Residential Mortgage Team. If there's anything else we can assist you with, please don't hesitate to reach out.
Zach kept me up to date with all information, information that may be requested as well as status of the loan process. Before closing, there were a few speed bumps that Zach handled without drama. We ended up closing/funding sucessfully as...
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Reply from Zach Kent
June 4th, 2026 02:36 PM
Curt, I'm pleased to hear that you felt well-informed throughout the loan process. Handling any challenges smoothly is always a priority for me, and I'm glad we could close on the day you hoped for. If you have any more questions or need assistance...
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John and team, you have been incredibly helpful through our entire home buying process. Your support and wisdom drawn from a wealth of experience made this the most seamless home purchase ever in 30 years of home ownership. Thank you! We are...
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Reply from John Aragon
June 4th, 2026 02:15 PM
Nicholas, I'm thankful for your kind words and am pleased to hear that my team and I could support you through your home buying journey. It's wonderful to know that our experience contributed to a seamless process for you. If there's anything...
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Aaron made this closing happen in 2 weeks
Reply from John Aragon
June 4th, 2026 08:35 PM
Jordan, I'm pleased to hear that Aaron was able to facilitate a quick closing for you. If you have any other needs or questions, please feel free to reach out.
Great customer service . Quick response . Readily available .
Reply from Zach Kent
June 4th, 2026 08:10 PM
Jason, I appreciate your positive feedback on the customer service and quick responses you experienced. I'm glad to hear that you found me readily available. If there's anything else you need, please let me know.
Zach and his team were professional and proficient
great job
Reply from Zach Kent
June 3rd, 2026 06:02 PM
Joseph, I'm grateful for your kind words. It's nice to hear that you found our team professional and proficient. If you need anything else, please feel free to reach out.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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0 Professionals at Highlands Residential Mortgage
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